Field Service Engineering

Field Service Engineer

Our client is currently hiring for a Field Service Engineer. This is a 100% remote position that requires approximately 50% travel throughout the United States and occasional travel to Canada. The ideal candidate will have hands-on experience with robotics, automation systems, electronics, electrical systems, sensors, vision systems, and basic pneumatics. This role supports advanced automated robotic compounding equipment used in pharmacy and healthcare environments.

Location - Remote (Preference for candidates located in the Northeast, East Coast, or Southern United States due to travel requirements)

Schedule - Standard Monday-Friday (40 hours per week)

Contract Length - 12 Months

Install and verify automated robotic compounding equipment during implementation projects.

• Coordinate closely with project teams to ensure successful equipment deployment and customer satisfaction.
• Communicate technical and project-related information with implementation project managers and internal stakeholders.
• Provide technical support during the transition from installation to production operations.
• Perform preventive maintenance to maximize equipment reliability and minimize downtime.
• Troubleshoot and perform corrective maintenance on hardware and software issues.
• Execute equipment upgrades, modifications, and system enhancements.
• Investigate complex service cases and identify root causes of technical issues.
• Develop and implement corrective and preventive solutions to improve equipment performance.
• Maintain detailed service documentation, reports, and maintenance records.
• Collaborate with engineering and support teams to provide field feedback and recommend product improvements.
• Deliver exceptional customer support throughout installation, maintenance, and repair activities.
• Travel regularly to customer sites across the United States and Canada.

Post-secondary technical education in Automation, Robotics, Electronics, Electrical Technology, Mechatronics, or a related field.

• Strong troubleshooting skills involving electronics and electrical systems.
• Ability to diagnose and repair both hardware and software issues.
• Strong communication and customer-facing skills.
• Proficiency with Microsoft Office and standard business software.
• Ability and willingness to travel approximately 50% of the time.
• Ability to work independently while supporting customers in the field.

Experience supporting healthcare, pharmacy, laboratory, or medical equipment environments.

• Additional experience in electronics, mechanics, maintenance, or electromechanical systems.
• Knowledge of Spanish.
• Experience with automated manufacturing, packaging, or robotic systems.
• Strong organizational and project coordination skills.
• Previous Field Service Engineer or Field Service Technician experience.
• Experience troubleshooting networked or integrated automation equipment.

Support advanced robotic compounding technology that improves patient safety and product quality within healthcare and pharmacy environments.

• Opportunity to work with cutting-edge automation, robotics, sensors, vision systems, and software technologies.
• Fully remote position offering geographic flexibility.
• Significant field exposure with a variety of customer sites across North America.
• Work directly with customers and play a critical role in successful equipment implementation and ongoing support.
• Gain exposure to both hardware and software troubleshooting in sophisticated automated systems.
• Competitive compensation and opportunity to expand technical skills while supporting impactful healthcare-related technology.

This is a Contract position based out of Philadelphia, PA.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

Application Deadline

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.