Restaurant Hospitality Host

Sycuan Tribe Restaurant Host/Hostess
Greets and seats restaurant guests and takes telephone food orders
Job Duties and Responsibilities:
Provides guests with service by taking food orders over the phone, relaying food order to servers, acknowledging and welcoming guests entering the restaurant, documenting guest count, alerting servers and guests when table is available, seating guests, and responding to guest requests. - 75%
Promotes guest relations by answering guest questions, providing menu information, explaining the guest seating program when applicable, giving any needed assistance, and treating guests in a friendly and courteous manner. - 15%
Maintains safe and sanitary dining areas by cleaning surfaces, picking up used plates, cups and utensils, disposing of trash, wiping down tables, and resetting tables following established procedures. - 5%
Ensures work stations are stocked and clean by rolling silverware, folding napkins, setting tables, and cleaning Host/Hostess stations according to established procedures. - 5%
Job Specifications:
Education and Experience:
Essential:
~ Current Food Handlers Card

Desirable:
Guest or Hospitality service experience
Restaurant Host/Hostess experience
Restaurant server experience
Skills and Knowledge:
Essential:
Ability to interact effectively with guests and team members
Ability to communicate effectively in the English language
Ability to maintain professionalism and composure
Ability to understand and follow verbal directives and written directions
Ability to perform simple mathematical calculations
Ability to complete forms and documents
Ability to accept constructive criticism
Ability to routinely lift and carry 25 pounds
Ability to stand and walk for up to 8 hours at a time
Ability to bend, stoop, push and pull
Ability to appear for work on time
Desirable:
~ Multi-lingual

Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Sycuan