Pharmacy Liaison (Full Time)

Pharmacy Liaison Hybrid Boynton Beach, FL

Allied Health -- Pharmacy

Full-Time/Regular

We have an exciting opportunity to join our team as a Pharmacy Liaison. In this role, the Pharmacy Liaison assists patients with medication related issues and drives strategies that improve medication adherence, medication related health outcomes and quality measures in partnership with NYUPN Pharmacy team and providers.

Ensures compliance with all regulations

Telephonic outreach to patients to uncover barriers contributing to low adherence and conduct interventions to improve medication adherence and quality measures.

Review chart and perform medication reconciliation while consulting with patients, pharmacies and providers as necessary.

Document clinical interventions for medication related quality measures and utilization management.

Advocate and ensure patients receive access to their required medications including referral to patient assistance programs.

Provide health coaching and medication education.

Interact with internal and external providers to provide outstanding customer service.

Answer questions and complete requests for assistance with refills.

Collaborates with pharmacists and nurse Clinical Care Coordinators to refer patients for health coaching as well as receive referrals to perform medication coaching and medication reconciliation.

May provide guidance and training to less experienced staff.

Minimum Qualifications: To qualify you must have a Pharmacy Technician Certification Board (PTCB) High School Diploma or equivalent Computer literacy and experience documenting in electronic medical record 3 year relevant experience as Pharmacy Technician in community, managed care or Specialty Pharmacy Effective oral and written communication skills.

Preferred Qualifications: Associate or Bachelor degree Experience/certification in Medication Therapy Management and/or Motivational Interviewing Problem solver and ability to work independently Completion of a board-approved training program.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment.