Retail Store Salesperson

At DICK'S Sporting Goods , we believe in how positively sports can change lives. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

As a Climbing Associate, you will drive the engagement, training and educational programs for both teammates and customers in all aspects of climbing. You will monitor climbing activities and provide assistance to climbers, direct the workflow and oversee daily operations of the climb department under the direction of the Lead and the Assistant Store Manager. Additional responsibilities include driving results, ensuring company standards, and assisting in other operations as needed.

Responsible for driving the highest level of customer service within the department while engaging in behaviors that are in-line with company's service and selling standards.

Ensure the customer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge.

Uphold company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods through following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.

Assist Climbing Lead with team-building events at the rock wall with guides.

OPERATIONS

Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining company loss prevention standards and controls.

Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

Take an all-hands-on-deck approach to support the team across the store.

Perform other tasks as assigned by management.

PHYSICAL SECURITY & SAFETY

Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and field.

Ensures the safety and security of teammates, athletes and property per local regulations.

Our traits set the bar as to what great teammates look like. Here are the traits we look for in our store teammates:

Customer-Focus

Decision-Quality/Decision-Making Abilities

Prior retail experience preferred

Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.