Head of Operations & Business Management

Your Compliance Expert!Tanknology, a United Uptime Services Company, a fast-growing leader in the petroleum services industry, is looking for an experienced, energetic, hardworking Operations Manager. You will receive on-the-job training to gain a comprehensive understanding of fuel management for facilities with above and below-ground storage systems. This role involves learning about the equipment, documentation, and procedures necessary for conducting inspections.What You Will Do: Responsibilities will include establishing business plans, developing marketplace opportunities, overseeing internal processes, and providing employee leadership in the achievement of common goals.How You Will Do It:Own safety across the Northeast business, ensure customer and organization policies and procedures are adhered to.Leads a team of field service personnel in a common direction aligned with the organization's core values.Provides leadership to the functions of field service personnel and office staff.Own the development and succession planning for all levels of leadership in the region.Own the driving capacity of field service personnel headcount including hiring and retention.Own the operational relationship of Northeast customers to ensure customer satisfaction.Lead/participate in customer contract negotiation leveraging corporate legal counsel where needed.Participates in key customer visits/sales calls, lead operational reviews with the customer.Solution and problem-solving mindset to ensure customer issues are being addressed in region and beyond with applicable customers.Own the overall financial health of the Northeast business including decision making balancing growth and profitability.Own growth of the Northeast business. Partner with sales to identify growth areas and ensure delivery capability.Ownership of business renewals for the Northeast business.Leads forecasting process and monitors financial performance on a monthly basis against plans and forecasts.Approves estimates for new contracts with key assigned accounts.Stay current on state and local regulations that deal with UST/AST.Ensure there's always capacity in the region to schedule inspectors, confirm dates and times with customers according to specifications · Review test results as needed · Notify customer and necessary agencies on failures · Handle customer calls/emergenciesTanknology is an EEO employer - M/F/Vets/Disabled