Spa Front Desk/Receptionist (Full-Time)

Ocean Key Resort and Spa Front Desk Agent

Ocean Key Resort and Spa is a 4 diamond award-winning resort in downtown Key West, FL. We're a busy resort with 100 guest rooms, 2 restaurants, a tranquil and tropical Spa, picturesque pool and lounge, fitness center, and so much more!

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." We are a group of individuals that share a passion for hospitality. A Front Desk Agent greets guests, manages check-ins/outs, handles reservations, answers calls, processes payments, and resolves issues, acting as the first point of contact to ensure a positive guest experience.

At this time, we are only considering applicants who reside in the Florida Keys and/or have secured housing for relocation to a commutable distance to Key West, FL.

Previous Front Desk Agent experience, preferably working at a luxury property.

Computer and software proficiency: Internet and web navigation: Using web browsers, searching for information, and utilizing company online software system(s)

Remain in stationary and mobile position for at least 8 hours throughout work shift

Satisfactorily communicate with guests, management and co-workers to their understanding

While this job description is intended to be an accurate reflection of the current job, management does reserve the right to revise or alter the duties of the job either temporarily or permanently as required.

Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most

Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and even Pet Insurance

Team Member parking reimbursement program

Paid Holidays/Personal/Vacation/Sick time

Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts (nationwide)

Career growth opportunities and Recognition Programs

Certain benefits apply only to full time employment status and introductory eligibility period applies

We look forward to reviewing your application and resume.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.