(Overnight Hotel Housekeeping Houseperson

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.

• Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• May be required to work nights, weekends, and/or holidays.

The hourly rate for this role is $21.30 to $22.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
At the first of the month following your first day of employment, you will / may be eligible to participate in the Company's Medical/Dental and Life Insurance programs. You will receive two (2) weeks' vacation per year on an accrual basis, which will be maintained until your length of service, along with company guidelines, dictates an increase.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.