Head of Operations & Business Management

Chick-fil-A Operations DirectorAt Chick-fil-A Bohemia, we are an organization that strives for excellence and desires to create a remarkable experience for our guests and our team. Our Chick-fil-A offers a leadership development program that emphasizes personal growth and allows directors to play a major role in the influence and decision making of a multi-million dollar business.Our Operations Directors are responsible for managing a team of 30+ team members, coaching that team in Chick-fil-A standards, and building morale among team members in a fast and demanding environment.As part of the daily management duties, Operations Directors are responsible for: profitability, sales growth, inventory, scheduling, labor hours, cleanliness of the store, maintenance of the facility, and food cost control. Many people attracted to this position desire to become a Chick-fil-A Owner/Operator, learn how to run their own small business, develop leadership skills, or pursue a long-term role within our local store. We are recruiting for a results-oriented individual who desires to be part of a successful business.Responsibilities and Qualifications:Consistency and reliabilityHeart to help others with strong sense of stewardshipCustomer service orientedAbility to troubleshoot, problem solve, and make quick decisions on a daily basisSet goals and motivate a team towards achieving themDesire to develop people of all ages and skill levelsAbility to work in a fast-pace, high-volume environmentExcellent verbal and written communication skillsProven leadership skillsDesire to grow and be developed on an individual levelCoachable, adaptable, dependable, with a strong work ethicAttention to detailWork well independently and in a team environmentPassion for excellenceServant leadership mindsetHave the ability to lift and carry 20-50 lbs on a regular basisHave the ability to stand and work on their feet for several hours at a timeHigh School graduate or equivalency requiredBachelor's Degree preferredBenefits:Health/Dental/Vision InsurancePaid Time Off401K$2,000 yearly professional development/tuition reimbursement programPaid leadership training and development opportunitiesEmphasis on work-life balanceMost Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.