Head of Hotel & Hospitality Sales

Hotel Property Overview

The Renaissance Minneapolis Bloomington Hotel is an upscale Marriott property located in Bloomington, Minnesota, conveniently situated near the Mall of America, Minneapolis-St. Paul International Airport, and major Twin Cities attractions. The hotel features 253 guest rooms, on-site dining at LARS Restaurant & Bar, an indoor Junior Olympic-sized pool, fitness center, and more than 4,300 square feet of flexible meeting and event space. The hotel's design and atmosphere reflect a distinctly Minnesota aesthetic, incorporating warm, modern decor and local-inspired elements that create a welcoming sense of place. The property provides a professional and inviting environment where associates have the opportunity to deliver memorable guest experiences through exceptional hospitality and personalized service.

Join the Renaissance Minneapolis Bloomington Hotel and be part of a team that thrives on creativity, connection, and exceptional guest experiences! We are seeking a dynamic, guest-focused Sales Manager who inspires others and is a team player. This role is ideal for a results-driven Sales Manager who thrives on building strong client relationships, developing high-value accounts, and driving revenue growth. The position requires strong leadership, strategic thinking, and a proactive approach to achieving sales goals while delivering an exceptional customer experience.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS, get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- and long-term disability, paid time off, wellness programs, excellent hotel discounts, and much more.

SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service at our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to get the job done, grow as an individual, and excel in your hospitality career.

Job Overview

The Sales Manager - SMERFE Market is responsible for developing new business and generating guest room, meeting, banquet, and catering revenue from the Social, Military, Educational, Religious, Fraternal, and Ethnic markets. This position builds relationships throughout the Twin Cities community and drives business into need periods. Salary Range: $60,000-$70,000 per year, based on experience and qualifications.

Responsibilities and Duties

Develop and execute a strategic sales plan focused on growing the hotel's SMERFE market.

Identify, prospect, and develop new accounts within the local and regional community.

Build relationships with churches, schools, colleges and universities, military organizations, fraternal organizations, ethnic and cultural groups, nonprofits, associations, sports organizations, reunions, weddings, and social groups.

Travel locally to conduct proactive outside sales calls, networking, client appointments, site tours, presentations, and community visits.

Research organizations and identify upcoming meetings, conferences, reunions, celebrations, tournaments, fundraisers, and events that may require hotel accommodations or event space.

Maintain an active pipeline of qualified prospects and consistently prospect for new business.

Develop referral relationships with event planners, community leaders, tourism organizations, venues, vendors, and other local partners.

Move throughout the property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.

Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate participation from various departments in servicing accounts.

Travel out of town to solicit business in feeder cities or attend trainings as needed.

Prepare information for, meet with, and entertain clients as deemed appropriate to generate potential business from that account.

Represent the hotel at trade shows as specified by the Corporate trade show attendance guide.

Set up exhibits involving bending, stooping, lifting, and reaching overhead.

Assist the support staff with the maintenance of sales files.

Perform other related duties as assigned.

Specific Job Knowledge and Skills

Knowledge of a hotel structure and how all departments interact.

Basic mathematical and calculator skills to prepare cost proposals.

Ability to effectively communicate with customers in a friendly and positive manner, to solicit business, meet client needs, and resolve complaints.

Ability to move throughout the hotel to conduct site inspections.

Ability to listen, speak, and write to ascertain and respond to client needs.

Other Expectations

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

Evening and weekend availability may vary based on business needs.

All employees must maintain a neat, clean, and well-groomed appearance (specific standards available).

Employees are always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.

Comply with health and safety rules, regulations, and procedures to maintain a safe environment.

Experience

2+ years of hotel sales, hospitality sales, event sales, or related business development experience preferred.

Strong prospecting, networking, communication, and negotiation skills.

Proven ability to develop new accounts and achieve sales goals.

Highly organized, self-motivated, and comfortable working independently.

Ability to work occasional evenings and weekends based on business needs.

Working Conditions: Physical Demands

The physical demands and work environment characteristics described here are representative of those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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