Head of Operations Management (m/w/d)

Administration: Church database, metrics, office communication and management, and event logistics and registration

Facilities and Grounds : Maintenance, janitorial, projects, and lawn and garden staff and volunteer team oversight to provide excellence in hospitality

Food Service: Logistical and fiscal oversight of inventory, operations, and hospitality aspects of food and drink service for weekend worship and event management

Safety and Security: Work with staff, volunteer teams, and local law enforcement to implement and oversee all safety and security protocols for the property and facility including life safety, emergency, and facility compliance

and manage their involvement where and when needed for Worship Services and other related events, in an effort to provide the best experience possible for our guests.

Staff Development and Management

Provided day-to-do leadership for ministry directors and coordinators in above departments, offering coaching, development, and feedback

Act as campus liaison to Lutheran Church of Hope CFO/COO for local human resource questions, documentation, and payroll oversight and questions at Hope+Elim. Serve as the subject matter expert for our Time Clock system.

Building Partner Management

Oversee the ongoing partnerships with our “tenant” partners as well as those partners who utilize space for ongoing programming.

Manage the Memorandums of Understanding and any amendments to maintain a mutually rewarding relationship.

Project Management/Coordination

Lead/coordinate projects of all sizes e.g., The Operations Director will also:

Christmas, Easter, Vacation Bible School, large mission events)

Support the mission, vision, values, and authority structure of Lutheran Church of Hope and the vision for multi-site ministry.

Personal Responsibilities

Adhere to the Hope+Elim Staff Covenant for spiritual, personal and professional relationships and behavior.

Maintain a vital and growing personal walk with the Lord through committed worship, Bible study, prayer and personal learning.

Possess a Christ-centered, joy-filled passion for ministry which flows from a vibrant personal relationship with Jesus Christ

Ability to prioritize and boundary ministry with personal and family life

Ability to lead, coordinate and manage multiple tasks

Background of 10+ years in non-profit business management with fiscal and HR oversight preferred

Experience in non-profit database management and software, as well as Microsoft Outlook, Word, Excel, and PowerPoint.

Hours: Full-time, 40-45 hours per week, Salaried
Requires weekends, various holidays, and occasional weeknights