Full Time - Client Services Rep

About Us Draftomat is a professional landscaping and grounds maintenance company providing dependable outdoor maintenance solutions for residential and commercial clients. Our focus is on exceptional customer care, reliable service, and maintaining clean, visually appealing outdoor environments.

Job Summary We are seeking a professional and customer-focused Client Service Representative to support customer relationships, service scheduling, and day-to-day office coordination. This role is ideal for someone with strong communication skills who enjoys helping clients and supporting business operations.

Key Responsibilities Respond to client inquiries via phone, email, and in-person communication
Schedule landscaping, maintenance, and service appointments
Maintain accurate client records and service requests
Coordinate with field teams to ensure timely service completion
Resolve customer concerns and provide service updates
Assist with billing support and account management
Support office administrative tasks as needed

Qualifications Previous customer service, client relations, or office support experience preferred
Basic computer proficiency and scheduling software experience
Professional and customer-first attitude

Compensation & Benefits Pay: $19 - $29 per hour
Full-time stable employment
Paid training
Supportive office environment

Work Schedule Monday to Friday