Head of Employee Relations & HR Compliance

Overview Omni PGA Frisco Resort & Spa blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. This description reflects the property context without listing non–job-related content.

Position The Assistant Director of Human Resources will be responsible for assisting with and supervising all aspects of Human Resources, including labor relations, recruitment, benefits, training, associate relations, safety & Worker's Compensation, liability prevention, and legal compliance.

Responsibilities Supervise and train hourly and management Human Resources team members.

Provide counsel to the DHR in all areas of Omni policy, culture and leadership.

Implement training and development programs. Assist the DHR in the creation of responses to employment litigation from Federal and State offices.

Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary.

Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues. Conduct Union Prevention training and ensure the Union Avoidance plan is administered according to Omni standards.

Union Hotels: maintain an effective working relationship with the union based on mutual respect of applicable Collective Bargaining Agreements (CBA).

Union Hotels: ensure Omni leaders are educated on the particulars of the Collective Bargaining Agreement for their areas.

Union Hotels: handle union issues including grievances, mediations and arbitrations.

Assist the Director of Human Resources in developing and maintaining an active "Succession Plan" for all departments of the hotel.

Maintain legal compliance at all times. Ensure the department meets the standards of the HR Assessment.

Implement the Hotel's associate feedback programs. Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.

Ensure all Omni Training Programs are implemented successfully.

Ensure the hotel complies with all training required by law (e.g., TIPS, Food Handler, Sexual Harassment).

Implement the Hotel's wage and salary adjustment programs ensuring accurate market data to drive compensation programs.

Implement the performance appraisal and salary increase programs according to Omni standards. Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc. Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.

Ensure legal liability of the company is protected at all times.

Monitor departmental expense in compliance with check-book accounting process. Work closely to ensure associate relations and recruitment/advertising expenses are in line with monthly budget.

Fulfill reasonable requests of management as directed by DHR, GM or Managing Director.

Conduct exit interviews for all terminating associates and ensure final clearance and pay check distribution.

Qualifications Must have at least 3 years of experience in Human Resources.

Minimum of 2 years experience in a Human Resources leadership role.

Significant employee relations experience at a decision-making level, including experience conducting investigations, coaching and counseling, and handling grievances.

Well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.

Bachelor's Degree.

ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.

Preferred Hotel/Resort experience strongly preferred.

Experience in a unionized hotel preferred and a strong asset.

Experience conducting and implementing training and development programs.

Large hotel/resort experience preferred.

Operations management experience preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.