Direct Support Professional (Family Supports)

About The Arc of Greater New Orleans

The Arc of Greater New Orleans (ArcGNO) is a local 501(c)(3) nonprofit organization dedicated to empowering children and adults with intellectual and developmental disabilities to live meaningful, independent lives. Since 1953, ArcGNO has provided advocacy, education, and support services to individuals and families across Jefferson, Orleans, St. Bernard, Plaquemines, and St. Tammany parishes.

Our programs include family support coordination, supported living services, employment and job coaching, community integration programs, and transportation services that help individuals thrive at home, at work, and in their communities.

At ArcGNO, we believe in People First—recognizing that individuals with intellectual and developmental disabilities are defined by their strengths and abilities. Our dedicated team works every day to build a more inclusive community where everyone has the opportunity to reach their fullest potential.

Person-Centered Philosophy

ArcGNO is committed to person-centered practices that promote dignity, choice, independence, inclusion, and self-determination. All employees are expected to support and advance person-centered principles in their interactions, decision‑making, and work responsibilities, regardless of position.

Are you looking for a career that makes a difference in your local community? Our community center located in Chalmette, LA is hiring!

Summary

Our CLE (Community Life Engagement) service professionals work to assist our participants with becoming a part of their local communities and becoming more independent. They work to integrate participants into the community by helping with daily activities, finding employment, providing transportation, and advocating for the rights and services of individuals with disabilities.

Essential Job Functions

Training and supervising assigned participants (work/non-work, community access, volunteerism)

Assists in planning and developing methods and procedures for implementing individual programs

Submits an initial assessment and continuous annual assessments on their participants' progress

Hold consistent meetings regarding an individual's programming/services

Implements and documents outcomes and methods per ISP and/or Behavior Management

Completing all service documentation (attendance, interaction, work/non-work activities)

Completing scheduled training and continued education

Provides confidential feedback to participants and other appropriate individuals. Advocates for all participants, as appropriate

Transports participants to designated locations following all safety and transportation guidelines

Drives a morning or afternoon route, including picking up participants from their homes or dropping off at their home

Education/Experience

GED or High School Diploma, bachelor’s degree in human services or related discipline preferred

Previous experience working with persons with intellectual disabilities preferred

Must have a valid LA Drivers License and auto insurance

Must have and be willing to use reliable transportation daily that passes agency inspection

Skills/Qualifications

Excellent time and priority management

Ability to collaborate with participants and their families as well as colleagues

Experience with Microsoft, including Teams, Outlook, SharePoint, etc.

Critical thinking and problem-solving evidenced by past experiences

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. This job description shall not constitute or be construed as a promise of employment or as a contract between the Arc of Greater New Orleans and any of its employees.

EEO Statement

The Arc of Greater New Orleans is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Human Resources department.

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