Producer, Planning
Temporary
IDR
IDR is seeking a Player Support Producer II to join one of our top clients for an opportunity in Mercer Island, Washington. In this role, youll help define and deliver a high-quality support experience for new game features, partnering across Product, Technology, and Operations. Youll lead cross-functional stakeholders through planning, launch readiness, and post-launch measurement to ensure features ship smoothly and improve the player experience. Position Overview for the Player Support Producer II:
Lead cross-functional stakeholders to deliver operationally ready support experiences for upcoming game features
Coordinate scope, dependencies, and timelines while facilitating collaboration across Product, Engineering, UX, and Operations
Run launch preparation sessions, including requirements gathering, policy/tooling discussions, and readiness checkpoints
Identify and drive process improvements that enhance team efficiency and the end-user experience
Requirements for the Player Support Producer II:
- 2+ years of experience in product management, project management, or production roles
- Proficiency with project/product management tools (e.g., Jira and similar platforms)
- Experience supporting software, game, and/or product development workflows and best practices
- Medical, Vision, Dental, and more!
Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.
Vacancy posted 3 days ago
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