Temporary Order Processor

Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy, and coordinated with key departments—including Sales, Purchasing, Branch Management, and Warehouse—to ensure timely and successful fulfillment. The Order Processor plays a critical role in maintaining accuracy in documentation, supporting production readiness, and contributing to the smooth operation of the order fulfillment process.
Essential Functions Accurately enter and process customer orders in the company’s order management system (ERP).
Review and verify order details, including selections and quantities, by comparing all relevant documentation for each project and community scope prior to entry.
Collaborate with Purchasing, Sales, and Branch Management teams to ensure orders are accurate and materials are available for production.
Communicate with internal teams—including Production, Design, and Warehouse—to resolve any order discrepancies or material issues.
Identify and resolve order discrepancies in a timely manner to maintain data integrity and workflow efficiency.
Maintain organized and accurate electronic order files, ensuring compliance with company policies and audit requirements.
Support the development and maintenance of standard operating procedures related to order processing.
Complete all required daily activities with accuracy and minimal supervision.
Additional Responsibilities Compare color selection sheets to floor plans and diagrams, verifying proper quantities of raw materials or finished goods have been requested.
Complete work order forms and compile all required information for crew leaders, drivers, quality control, and accounting.
Use intermediate math skills to calculate square footage, yardage, linear feet, and other measurements as required for materials ordering and plan review.
Facilitate model home orders with the Sales team, complete model discount forms, and review orders for completeness and accuracy.
Communicate effectively with Production, Sales, Design Studio, and Warehouse staff to proactively address potential issues.
Participate in required meetings and training sessions, maintaining a high standard of professionalism and compliance with company policies.
Education & Experience Required High school diploma or GED equivalent.
Minimum of 1-2 years of experience in order processing, data entry, or a related administrative role.
Preferred Associate’s or Bachelor’s degree in Business, Supply Chain, or a related field.
Minimum of two years related experience and/or training, or an equivalent combination of education and experience.
Experience in the flooring, cabinet, or construction industry preferred.
Bilingual (English/Spanish) communication skills a plus.
Skills & Competencies Strong attention to detail and accuracy in order entry and data management.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Working knowledge of ERP or order processing systems.
Experience with 2020 Design software preferred for cabinet order processors.
Familiarity with inventory and production processes within the construction or building materials industry.
Work Environment Office-based role with routine collaboration across multiple departments including Sales, Purchasing, and Production. May require occasional visits to warehouses, design studios, or job sites for order verification. If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
Benefits Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health
Short- and long-term disability
Life insurance
Flexible time off
8 paid holidays
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

#