Flex Barista

Description

Pullman Market is looking for experienced, passionate Baristas to join our team. You will be the heart of our coffee experience, creating and serving delicious beverages with a friendly smile. Your passion for coffee, exceptional customer service, and attention to detail will contribute to providing a welcoming and enjoyable atmosphere for our guests. We are seeking individuals who are enthusiastic about coffee culture and dedicated to delivering a memorable experience to every customer.

Operational Responsibilities

Craft high-quality coffee and espresso beverages, including lattes, cappuccinos, and specialty drinks, following standard recipes and techniques.

Ensure consistency in taste, presentation, and quality of all beverages.

Greet customers warmly, take orders, and provide product recommendations, including pastries and merchandise.

Create a positive and engaging customer experience, addressing customer inquiries and concerns.

Accurately process payments.

Keep the coffee preparation area, service counter, and dining area clean and well‑organized.

Perform routine cleaning tasks, such as wiping surfaces, sanitizing equipment, and disposing of waste.

Stay informed about coffee blends, brewing methods, and menu updates.

Collaborate with colleagues to ensure smooth operation during peak hours.

Communicate effectively with the team to coordinate tasks and maintain a positive work environment.

Consistently deliver outstanding guest service and hospitality to ensure a welcoming and memorable experience at all times.

Learn how to maintain cleanliness and functionality of the coffee equipment.

Dial in espresso and maintain proper extraction settings throughout the day.

Steam milk to the proper texture and temperature throughout the day.

Personal Requirements

Be an ambassador for the company and maintain professionalism in and outside of work.

Ability to provide service with a friendly and approachable demeanor.

Ability to handle guest inquiries and resolve issues professionally.

Exceptional attention to detail in coffee preparation, presentation, and cleanliness.

Ability to multitask and work efficiently in a fast‑paced environment.

Excellent communication skills to interact positively with guests and team members.

Ability to work as part of a team and follow instructions.

Willingness to work flexible hours, including weekends and holidays.

Adaptability to changing priorities and tasks.

Texas Food handler and TABC certification; experience not required but preferred.

Working Conditions

The typical work week for this position is 30–40 hours; hours vary based on needs of the market and the department.

Position requires prolonged standing, bending, stooping, twisting, lifting objects up to 45 pounds, and repetitive hand and wrist movements.

Exposure to hot, cold, and potentially hazardous equipment is possible.

Familiarity with office equipment such as phones, computers, fax machines, and copiers may be required.

Benefits

3 Sick Days annually

50% discount at all ERHG/Market Restaurants

20% discount on retail

Employer Contribution to Health Insurance

5‑Year Retention Bonus of $3,000 and 10‑Year Retention Bonus of $10,000

Please note: This job description is intended to provide a brief overview of typical job functions and duties and may not cover all possible responsibilities.

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