Front Desk Receptionist, 3rd shift

Hampton Inn Titusville Front Desk Agent

Medical, Dental & Vision Insurance

~As our Front Desk Agent, you'll be the friendly face our guests see at check-in, and the detail-oriented pro who ensures our accounting is accurate at night. Your role helps create memorable stays and keeps hotel operations running smoothly.

Audit daily accounts ensuring accuracy in guest billing, city ledgers, and credit transactions

Handle guest complaints professionally, ensuring quick and positive resolutions

Operate front office equipment including cash register, PBX phone system, and franchise terminals

Maintain an organized, welcoming, and clean front desk area

Participate in management-on-duty (MOD) rotation as scheduled

Perform additional tasks as needed to support hotel operations

Minimum 2 years of front desk or related hospitality experience, or equivalent transferable skills (sales, resort, marketing)

Familiarity or willingness to quickly learn Hilton franchise front desk standards and procedures

Strong communication and customer service skills with a pleasant, professional demeanor

Ability to multitask and work efficiently during busy shifts

High school diploma or equivalent required

Apply today and be part of a team where your dedication helps create exceptional guest experiences every day and every night!

Hampton Inn Titusville is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.