Head of Operations Management (m/w/d)

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

CTDI is seeking an individual who has stellar leadership capabilities to fill our openSr Operations Supervisorposition. This operations team member will oversee their designated area and be responsible to the production as laid out by management staff.

1st Shift: 7:00AM - 3:30PM, Monday - Friday

Responsibilities: Supervise production and technical activity of production lines.

Monitor departmental performance metrics to insure production requirements are met.

Provide first level of support for any escalated issue during work shift.

Train, motivate, and support staff in all areas of company and departmental procedures and expectations.

Coach and council employees on performance deficiencies and document as required as well provide positive reinforcement and encouragement when performance is on target.

Complete employee attendance and payroll requirements.

Prepare and administer daily performance feedback and reporting as required.

Qualifications and Experience Proven technical aptitude

Excellent interpersonal skills with the ability to motivate employees

Proactive problem solving ability

Strong organizational and follow-up skills

Excellent analytical, written, and verbal communication skills

The ability to manage multiple tasks

The ability to interact with and coach team members to production goals

Excellent attention to detail

Good PC skills with experience in Word and Excel applications

Ability to interact professionally with the customer in written and verbal communications

SAP Experience

Lean, Six sigma and continuous process improvement knowledge and experience

Availability to work a flexible schedule as needed, including planned and unplanned overtime which may include weekends.

Create and monitor KPIs as well as exceed KPIs

Manage inventory control processes and drive quality through the operation

Must lift objects of various shapes, sizes and weights

Be able to stand, sit or walk for extended periods of time

Ability to reach above head, bend, climb, push, pull, twist, squat and kneel

Tolerate hot or cold warehouse environments

Required Experience 2-5+yearsleadership experience required, preferably in a high volume production environment

Technical degree or certification preferred

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as: Weekly pay every Thursday

Monthly Incentive Bonus

Positive, team-oriented, inclusive workplace

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Work Authorization United States (Required)

Must be 18 years of age

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by View email address on click.appcast.io .

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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