Community Health Liaison-Full Time

The Pavilion Behavioral Health System is seeking a talented and dynamic Community Liaison to join our team of dedicated healthcare professionals!

Full-Time, Dayshift

This role involves extensive travel (95%+).

The Pavilion Behavioral Health System has been the leading provider of behavioral health treatment for families in Illinois since 1989. Located in Champaign, Illinois, we provide a secure, nurturing environment where children, adolescents and adults can find hope and healing from emotional, psychiatric and addictive diseases.

The Community Liaison directly serves as the liaison between the facility, the community, and referring agencies. The Community Liaison is directly responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods.

In collaboration with the Director of Business Development and Business Development Team, the Community Liaison presents a positive and professional public image of the facility within the community.

The Community Liaison is responsible for implementing the facility’s strategic sales and marketing plans, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals. The Community Liaison must be able to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment.

Hours are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development.

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match and discounted stock plan

More information is available on our Benefits Guest Website: benefits.uhsguest.Meet with referral sources to promote using the facility when needing to place clients in a psychiatric hospital.

Work independently with the sources and make business decisions to adequately meet the requests of the referring agency.

Recommend referrals to the hospitals programs or to outside professionals in the community.

Demonstrate knowledge of hospital admission process for inpatient, outpatient and partial programs.

Document accurate and efficient reports of sales calls, census, etc.

Participate in coordination, planning and implementation of hospital based workshops and other events.

Participate in strategic planning.

Represent the service-oriented image of the hospital to the community.

Perform work directly related to the management or general business operations of The Pavilion.

Exercise discretion and independent judgment with respect to business development matters of significance.

Maintain car for travel.

Project a positive image of The Pavilion by being courteous, helpful, friendly, and professional in relationships with patients, visitors and co-workers.

Assure compliance with federal, state, and organizational confidentiality regulations.

Bachelor’s degree in marketing, business or related field required. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.

Knowledge of the Illinois behavioral health marketplace, insurance plans, and referral sources.

Data collection and analysis and interpretation skills.

Business development concept knowledge.

Excellent customer service skills.

Knowledge application of marketing and sales principles and tactics.

Knowledge of key health care facility environments.

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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