HR Generalist - Employee Relations & Recruiting

The HR Generalist serves as a strategic partner to Operations and Clinical leadership, driving people strategies that directly support business performance, team engagement, and retention. This role is highly field-facing and execution-oriented, focused on enabling Office Managers, Managing Dentists, and Regional leaders to lead their teams effectively.

The HR Generalist will also play a key role in targeted recruitment efforts, specifically supporting the hiring of Office Managers and other high-impact, value-added positions, ensuring alignment with organizational culture, leadership expectations, and operational needs.

This role requires regular travel to the offices they support and active participation in the HR integration of newly acquired practices, ensuring a seamless transition into company systems, culture, and people processes. Regional assignment and support will be determined based on HR strategy and subject to change based on business need/demand.

Strategic Business Partnership

Partner closely with Regional Managers, Office Managers, and Clinical Leadership to align people strategies with business goals.

Act as a trusted advisor on organizational effectiveness, team structure, and leadership capability.

Hygiene Excellence, performance management rollout, leadership model consistency).

Talent Management & Employee Relations

Support employee relations matters with a balanced, objective, and solutions-oriented approach.

Coach leaders on performance management, feedback delivery, and team dynamics.

Ensure consistent application of policies, compliance standards, and company values.

Conduct proactive stay interviews across key roles (clinical and operations) to identify risks and opportunities via direction from clinical and operations.

Performance Enablement

Equip Office Managers and field leaders with tools and training to independently drive team performance.

Support rollout and adoption of performance management processes (via Paycom).

Partner on goal setting, performance calibration, and talent reviews.

Recruitment Support (Targeted Roles)

Partner with Talent Acquisition to support hiring of Office Managers and other critical, high-impact roles.

Provide market insight and feedback on talent availability, compensation expectations, and hiring challenges.

Support hiring managers in making strong, timely hiring decisions.

Coach and develop Office Managers and emerging leaders to strengthen leadership capability.

Support implementation of leadership models (e.g., Partner with HR leadership on training and development initiatives.

HR Integration & Field Support

Support the HR integration of newly acquired practices, including onboarding, policy alignment, and cultural integration.

Partner cross-functionally with Operations, Clinical, IT, and Finance to ensure a smooth transition.

Provide on-site support during integrations to drive consistency and team engagement.

Ensure accurate setup and adoption of HR systems, processes, and compliance standards.

HR Operations & Compliance

Ensure compliance with federal, state, and company policies and employment laws.

Business Partnership - Understands operational drivers and aligns HR support accordingly.

Coaching & Influence - Effectively guides leaders at all levels.

Collaboration - Works cross-functionally with Clinical, Operations, and Finance.

Bachelor's degree in Human Resources, Business Administration, or related field.

3-6+ years of HR experience, preferably in a multi-site or field-based environment (healthcare or dental preferred).

Strong experience in employee relations, coaching, and performance management.

Experience supporting or partnering on recruitment for leadership roles.

Ability to travel regularly to supported office locations (1 x a quarter or as needed)

Strong business acumen with the ability to connect people strategy to performance outcomes.

Full medical, dental, and vision coverage

Health savings and flexible spending accounts

Life insurance

Short-Term Disability