Caseworker - Social Work

Social Worker Supervisor
Team Lead: Functions as supervisor of the team as well as fulfills the other duties outlined below.
Creates work schedule of team members.
Solicits feedback from primary care staff to identify and prioritize needs.
Develops workflow for referrals, follow-up, tracking and other tasks in conjunction with regional and local health department leadership.
Assists in data collection on efficacy of clinical care team.
Functions within the team as a Social Worker or Social Counselor also performing the duties below.
Performs tasks consistent with social work such as refer and coordinate services, identify risk factors, assess, and address relevant patient needs such as educational, medical, psychosocial, financial as needed to assess needs of clients.
Job Duties:
The Clinical Care Team will take referrals from primary care providers and will work with the primary care team to accomplish the following tasks:
Social support navigation for social determinants of health (SDOH) such as food insecurity, housing insecurity, etc.
Compile and maintain a resource list for SDOH resources including eligibility criteria, referral process, and contact information
Collaborate with primary care nurse and providers
Provide in-person or remote social needs screening/assessment with primary care patients referred by nurse or provider
Coordinate or make aware of social services resources, i.e., housing, clothing, food, mental health services, etc.
Collaborate with other social workers to identify patient and community resources
Conduct case management activities
Work with hospitals for discharge planning, follow-up and education
Assist with obtaining patient records from hospitals
Assist in securing needed medical equipment through community partners
Conduct follow-up on care plans
Identify patients lost to follow-up or overdue for care and assist them in returning to care
May assist with specialty referral navigation
Schedule, coordinate, and track non-BCS specialist and imaging referrals
Assist with obtaining patient records from specialists and imaging centers
Compile and maintain resource list for specialty referrals including eligibility criteria, referral process, cost and contact information
Assist patients to locate and access low-cost prescription options such as patient assistance programs, discount retailers, etc.
May assist with patient assistance program applications and serve as a patient-provider liaison with the drug companies
Assist patient with applications for programs such as CoverRx and RxOutreach
May help with other regional primary care-based initiatives with a social work component
Documents in patient’s record, updates consults, and tags provider and/or clinical staff as necessary
Provide patient education or find appropriate education resources
Expectations may include:

Complete onboarding and orientation
Participate in regional office and primary care clinical meetings as requested
Attend provider meetings as requested
Attend Health Councils and other community meetings to build relationships with social service agencies and promote health department services
Identify barriers to care or assistance experienced by our patients and seek ways to address them
Tools and Equipment:

1. Personal Computer
2. Telephone
3. Fax Machine
4. Printer
5. Scanner
6. Copy Machine
7. Calculator
8. Personal Vehicle

Other office related equipment as required
Background Verification
Minimum Verification Requirements - Please complete the following verifications with Info Cubic upon candidate's selection. Additional verifications may be identified by the agency.
TN Package with TN Counties
Criminal County/Statewide - 7 years address
Federal - 7 years address
Global Watch
National Criminal Record Search
Address Locator
Sex Offender Registry
AKAs - Search current name and all additional names.