HR Generalist ASAP!

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

Acrisure is seeking an Associate, HR Service Center to join our growing team in Grand Rapids, MI. The HR Associate contributes to a positive employee experience by assisting with new hire onboarding and terminations, answering and escalating HR concerns from employees, troubleshooting issues and concerns, and collaborating with contacts at Acrisure Partners to provide best in class service.

Provides concierge service in daily communications with employees and leadership regarding their transactional Human Resources needs.

Administers human resources tasks and activities to meet the unique needs of each Agency Partner including but not limited to:

Initiating and supporting electronic onboarding of new hires.

Processing changes within our information systems related to the setup of our Acrisure Partners or business units and their unique data and processing needs.

Populating, distributing, and collecting employment agreement documents

Assisting Acrisure Partners and/or employees where needed with navigation and questions related to their HR employee self-service portals.

Processing employment verifications in partnership with a third-party vendor.

Reviews and interprets transactional data to resolve issues and propose process improvements while demonstrating sensitivity and respect at all times.

Audit and validate employee data

Supports Legal and HR Advisors with pulling basic record request

Supports administrative or data entry needs for our HR Organization

Recommends process improvements, system enhancements and alternatives to their team based on Acrisure Partner needs.

Assists with projects and supports priorities and initiatives within the Human Resources Team.

Provides exemplary customer service in all encounters.

Assists with training or knowledge transfer activities as needed.

Demonstrated skills in Microsoft Office Suite, MS 365 Teams and HRIS Technology

Possessing a Bachelor’s degree in HR (or related discipline of Business Administration) may be substituted for experience requirement listed above

2+ years of experience working in an HR capacity preferred, Call Center experience preferred

Workday experience is a plus.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; legal plan options; We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

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