Head of Operations - ECommerce, Operations, Supply Chain

Operations Supervisor- 2nd Shift

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

The Operations Supervisor is expected to coordinate and oversee the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position is responsible for overseeing employees in multiple warehousing departments to ensure the operation is ran in a company-relevant and cost-efficient manner.

Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities

Regulate daily workload and assign productivity goals based on customer's demands

Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation

Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities

Manage hourly employee scheduling through workforce management software (UKG)

Monitor hourly employee performance, year-end reviews, scheduling and one-on-one developmental meetings

Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles

Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance

1+ year(s) of supervisor experience or equivalent work experience preferred

• Bachelor's degree or equivalent education/work experience preferred
• Proficiency in Microsoft Office tools preferred
• Advanced knowledge of warehouse management systems preferred

Conflict management skills

• Valuable relationship-building and collaborative skills
• Use material handling equipment that must be operated according to specific operation procedures
• Spend 50 – 75% of time on warehouse floor in fast-paced environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Management retains the discretion to add to or change the duties of the position at any time.