Head of Total Rewards - remote

Benefits Manager

San Antonio, Texas | Hybrid Schedule (50 in office /50 remote)

Join Team Touchstone and Help Make Lives Better

At Touchstone Communities, our purpose is simple: Our culture is built around the values of hospitality, accountability, compassion, and excellence. As we continue to grow, we are seeking an experienced Benefits ManagerBenefits to join our Human Resources team and play a critical role in supporting the well-being of our team members across the organization.

The Benefits Manager serves as a trusted resource for team members and operational leaders by ensuring the effective administration, compliance, and continuous improvement of our benefits programs. The ideal candidate will bring strong expertise in benefits compliance, retirement plan administration, team member and community communications, and vendor management while maintaining a high level of accuracy and professionalism.

Administer and manage all employee benefit programs, including medical, dental, vision, life insurance, retirement plans, wellness initiatives, and voluntary benefits.

Ensure compliance with all applicable federal, state, and local regulations, including ERISA, ACA, HIPAA, COBRA, and related requirements.

Retirement Plan Management

Manage critical 401(k) compliance activities, audits, testing, and reporting requirements.

Partner with plan administrators and vendors to ensure regulatory compliance and operational excellence.

Educate team members on available benefit options and help them make informed decisions.

Resolve enrollment, eligibility, and claims-related concerns in a timely and service-focused manner.

Conduct new hire benefits orientations and educational sessions.

Develop benefit communications, presentations, and resources that enhance employee understanding and engagement.

Reconcile benefits-related accounts and ensure data accuracy.

Collaborate with payroll and HR teams on benefits-related data management.

Build strong partnerships with insurance carriers, retirement plan administrators, and other vendors to ensure exceptional service delivery.

Strong knowledge of 401(k) plan management, compliance testing, and audits.

Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Strong communication and relationship-building skills.

That‘s why we offer a comprehensive rewards package designed to support your health, financial well-being, career growth, and work-life balance.

Hybrid work schedule (50 in office/ 50 remote) Must be able to commute into the office weekly.

Health allowance for Corporate Support Office team members, including company-paid medical coverage

Comprehensive medical, dental, and vision plans

Employer-paid life insurance

Tuition reimbursement program

Flexible PTO program

Employee Assistance Program

At Touchstone Communities, every role contributes to our mission of making lives better. Whether supporting residents directly or serving behind the scenes, our team members make a meaningful difference every day.