Head of Operations & Business Management

Operations Manager

Help shape a growing region.

A growing pediatric therapy organization is looking for an Operations Manager to lead operations across multiple clinics in the Northwest Chicago region.

You'll be expected to identify what is working, recognize what isn't, and help drive solutions across multiple locations.

You'll partner closely with clinical leaders while supporting clinic operations, team performance, family experience, staffing, productivity, and continued regional growth.

Lead operational performance across multiple pediatric therapy clinics

Coach and develop clinic-based operations team members

Monitor key performance indicators and create action plans when results fall short

Partner with clinical leadership on staffing, scheduling, productivity, and clinic performance

Help resolve complex operational and family concerns with urgency and professionalism

Support facility needs, operational projects, and regional initiatives

Assist with new clinic openings, relocations, expansion, and future growth

You can hold people accountable, make decisions, and push things forward, but you also understand that great healthcare leadership requires empathy, emotional intelligence, and strong relationships.

Have successfully led operations in a healthcare or clinical environment

Have experience managing multiple locations, teams, or complex operations

Are comfortable using data and KPIs to identify trends and improve performance

Enjoy coaching and developing people

Work well alongside clinicians and understand the importance of strong clinical and operational partnership

Stay composed when priorities shift or unexpected issues arise

Care about creating an excellent experience for children, families, and employees

5+ years of management or operations experience in a clinical setting

• Experience working with operational KPIs and performance metrics
• Multi-site leadership experience strongly preferred
• Comfort working with business and healthcare technology systems
• Reliable transportation and willingness to travel regularly throughout the assigned region

This is more than managing one clinic. You'll have the opportunity to influence how an entire region operates, develop future leaders, improve the experience of employees and families, and help build the systems that support continued growth.

Bonus structure available

Travel stipend/mileage provided to help offset regional travel

Location & Travel

This position supports multiple clinic locations throughout the North West Chicago region and requires regular travel between locations.

If you're a strong healthcare operations leader who wants broader responsibility, meaningful ownership, and the opportunity to help shape a growing pediatric therapy region, we'd like to hear from you.

Apply today to learn more about this confidential leadership opportunity.

Our client provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.