Administrative Professional (part-time or full-time)

Full Time - Permanent
Remote Employment
Flexible/Hybrid
Respect | Trust | Diversity | Inclusion | Equity This position is re-posted to receive additional candidates. If you have already applied, then you do no need to resubmit an application. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government. We are currently recruiting for an Administrative Assistant to support our Licensing Customer Support Services Section within the Business & Professions Division.
To support the Business & Professions Division, the Licensing Customer Support Services (LCSS) team provides external-facing, high-quality support for more than 34 professions and 133 license types in a fast-paced operational environment. Organized into cross-trained teams comprised of a contact center and processing units,including serving walk-in customers,we guide customers through initial licensure, renewals, and reciprocity so they can obtain and maintain professional certifications. Serving hundreds of thousands of business licenses annually, our mission is to deliver timely responses, clear direction, and excellent customer service to help Washington's professionals meet licensing requirements.?
As an Administrative Assistant within the Business and Professions Division (BPD), you will be the principal assistant to an Administrator. Predominantly, you will handle routine administrative work, manage schedules and meetings, plan and troubleshoot operational needs, safeguard sensitive and confidential information with professionalism and discretion and build strong working relationships across the division. You will also directly supervise administrative support staff while partnering closely with your Administrator to lead initiatives, share information, and develop solutions. Prior experience representing leadership professionally and exercising sound judgment with minimal supervision is going to lead to your success in this role. Your attention to detail and ability to excel under tight deadlines and pivot based on changing priorities will be essential.
Act on behalf of your Administrator as necessary, including signature authority on administrative correspondence.
Supervise staff that provide administrative and clerical support to the section area(s).
Coordinate leadership travel arrangements, creating itineraries, compiling expenditure reports, and preparing vouchers.
Act as an HR Liaison within the division to assist with recruitments, documenting corrective actions, investigations, hiring, onboarding, and offboarding.
Help plan and coordinate unit-wide projects and programs.
Four (4) years of progressive experience in office, clerical, secretarial, bookkeeping, accounting, or general administrative work.
Providing administrative support to a supervisor, work unit, or mid-level manager which could include scheduling meetings, managing a calendar, managing assignments, or acting as a delegated authority.
Using computer programs to write documents, send emails, edit spreadsheets, write notes, and present information.
Processing payments for invoices, vouchers, purchases, facility and equipment rentals, and special purchases.

One (1) year of composing, formatting, proofreading, and editing professional correspondence, emails, memos, letters, notes independently.
Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
Promote and support respectful, equitable, and inclusive delivery of services to customers.
Experience can be gained concurrently* What may help set you apart :
Leading or supervising a team which could include guidance to staff, cultivating teamwork, mentoring, or coaching staff.
Coordinating travel and meeting arrangements for staff using Travel Expense Management System (TEMS) or similar system.
Managing, coordinating, and archiving records according to approved retention schedules.
Monitoring budgets, tracking expenditures, and budget projections.

Additional Conditions of employment:
These roles will require you to work in office at our Olympia, WA location every Wednesday and Thursday. Additionally, you will help the larger team provide in-person coverage Monday through Friday each week, often by working additional days in office.
Prior to a new hire, a pre-employment check including criminal record history will be conducted. DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to ensure that people with disabilities are provided reasonable accommodation.
Together, we can build a legacy of commitment to diversity, equity, and inclusion that will benefit generations to come. Be part of this vital mission and make a real impact in your community. Incomplete applications may disqualify you from eligibility for the position. You must ensure all application areas, including supplemental questions, are completed in full. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington. Veteran/Military Spouse Preference Notice To take advantage of veteran/military spouse preference, please notify the Talent Acquisition Team . The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at View phone number on click.appcast.io or may email View email address on click.appcast.io. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at View phone number on click.appcast.io. therefore, we are not eligible to extend STEM Optional Practical Training (OPT). Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website . Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems ' web site. This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information . Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165 (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Additional Leave Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. 02 In this role, you will have the privilege to serve a diverse group of teammates, customers, and partners. 03 This role handles many support functions in office or traveling to DOL locations. Currently, the average time in the office is three (3) days per week. Please indicate below that you are willing and able to work multiple (up to 5) days a week in the office as needed.
04 How many years of progressive experience do you have in office/clerical, secretarial, bookkeeping, accounting, or general administrative work?
Providing administrative support to a supervisor, work unit, or mid-level manager which could include scheduling meetings, managing a calendar, managing assignments, or acting as a delegated authority.
Using computer programs to write documents, send emails, edit spreadsheets, write notes, and present information.
Processing payments for invoices, vouchers, purchases, facility and equipment rentals, and special purchases.
06 Do you have one (1) year of experience in composing, formatting, proofreading, and editing professional correspondence, emails, memos, letters, and notes.
Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
Promote and support respectful, equitable, and inclusive delivery of services to customers.
Experience leading or supervising a team which could include guidance to staff, cultivating teamwork, mentoring, or coaching staff.
Experience coordinating travel and meeting arrangements for staff using Travel Expense Management System (TEMS) or similar system.
Experience managing, coordinating, and archiving records according to approved retention schedules.
Experience monitoring budgets, tracking expenditures, and budget projections.
09 Please tell us about your progressive office experience in an office/clerical, secretarial, bookkeeping, accounting, or general administrative work. 10 Tell us about a time when you utilized your leadership skills to guide and direct staff to ensure projects are on track and timelines are met. LinkedIn
14 I understand to be considered for this position I must answer all supplemental questions fully and list all applicable experience in my application and attach my cover letter.
Employer State of Washington Address View Job Posting for Agency Information View Job Posting for Location, Washington, 98504 Website