Warehouse Responsible and Delivery

OPERATIONS SUPERVISOR

At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity and Fun.

The Operations Supervisor is responsible for leading day-to-day Distribution Center operations by providing direct frontline leadership, coordinating workflow across departments, and ensuring the safe, efficient, and accurate movement of product throughout the facility. This role drives daily execution by coaching associates, monitoring performance, maintaining quality and inventory standards, and resolving operational issues in real time. The Operations Supervisor fosters a culture of accountability, teamwork, continuous improvement, and safety while supporting operational goals and delivering an exceptional customer experience.

Operate across the DC, Customer service, and delivery as operation needs
Serve as the critical link between the Operations Manager, Department Managers, and Associates, translating daily priorities and facility-wide goals into clear direction on the floor
Monitor productivity, throughput, and quality throughout the shift; Lead daily team huddles to communicate priorities, safety topics, and performance expectations
Coach, train, and cross-train associates on processes, equipment, and quality standards; Conduct performance check-ins, provide real-time feedback, and document attendance, conduct, and performance issues
Perform quality control checks and daily audits to ensure products are received, prepped, assembled, repaired, staged, or delivered to company standards
complete safety audits and immediately address unsafe conditions or behaviors
Ensure proper use, care, and daily inspection of warehouse equipment including RF scan guns, powered industrial equipment, hand trucks, and tablets
Track and support inventory accuracy through cycle counts, spot checks, and timely reporting of discrepancies
Maintain a clean, organized, and safe work area consistent with 5S and company housekeeping standards
Escalate order, inventory, staffing, or customer issues to the Operations Manager with recommended solutions rather than surface-level reporting
Partner with leaders across operational departments to coordinate workflows, ensure seamless handoffs, and maintain efficient end-to-end product flow throughout the facility

Proven ability to lead complex, multi-functional operations
Comfortable navigating warehouse management systems (WMS), RF scanning technology, and basic reporting tools
Safety-first mindset with working knowledge of OSHA regulations and powered industrial equipment operation
Strong organizational skills with the ability to manage multiple priorities and shifting workloads simultaneously
Clear, professional verbal and written communication skills for coaching associates and reporting to leadership

High School Diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred

• 3-5 years of experience in a distribution center, warehouse, or manufacturing environment
• Demonstrated success coaching and developing associates preferred
• Powered industrial equipment (forklift) certification preferred or ability to obtain within an assigned timeframe
• Ability to work a flexible schedule, including overtime, weekends, holidays, and peak-season hours as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.