Inspection Cost Estimator

As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.

Greeting customers and discussing repair options.

Determining repair needs based on customer information, vehicle walk‑around, inspections and test drives.

Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.

Producing repair orders for customers, including cost and time estimates, with full transparency.

Communicating frequently with technicians and parts Associates to ensure timely completion of work.

Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.

Following up with customers to ensure we have met their expectations.

Building rapport with customers to create a base of referrals.

Gaining superior product knowledge to effectively help customers.

Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.

Providing exceptional customer experience to drive loyalty.

Proven ability to provide an exceptional customer experience.

Career Growth Opportunities
Our Associates have many choices for career growth and development after success in a Collision Estimator role. Enjoy a healthy work‑life balance with insurance plans (health, dental, vision) and maternity benefits.

Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear

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