Estimator (Estimator) Full-Time

Gerber Collision & Glass is seeking a skilled Estimator to provide exceptional customer experiences through accurate and timely vehicle repair estimates.

Key Job Responsibilities Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.

Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.

Ensure compliance with all insurance client requirements, processes and metrics.

Ensure compliance with all WOW Operating Ways regarding customer drop‑offs, repair planning, customer communication, and delivery.

Communicate all customer requests and needs to appropriate team members.

Provide positive energy when greeting customers in person and on the phone.

Understand all required insurance programs and procedures.

Participate in daily production walks with the Management Team, as required.

Support all team members when required.

Participate in monthly Health & Safety and staff meetings (if required).

Attend training, information sessions and workshops recommended by the Store Manager.

Minimum Education and/or Experience High School Diploma or equivalent.

Knowledge of repairs and OE guidelines.

Awareness of where to look for answers.

Basic computer skills.

Compliance with DRP’s.

Minimum of 1‑year experience.

Must be willing to complete I‑CAR Training.

Valid driver’s license.

Benefits That Drive Your Success Annual Paid Time Off (PTO) plans.

2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.

6 paid holidays annually.

Medical, prescription drug, dental & vision insurance effective Day1.

401(k) retirement plan with company match.

Employer‑paid short‑term disability & life insurance.

Additional voluntary life insurance.

Continuing education opportunities.

Free prescription or non‑prescription safety glasses annually.

Voluntary uniform stipend.

Voluntary daily pay option available.

Equal Employment Opportunity Statement The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and protected veterans, are encouraged to apply.

Compensation Salary range: $50,000 – $100,000 annually, depending on experience.

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