Head of Recruiting & HR

The Human Resources Manager is responsible for the day‑to‑day management and execution of human resources functions in support of the organization’s mission as a Federally Qualified Health Center (FQHC). This role oversees core HR operations including recruitment, employee relations, performance management, compliance, benefits administration, and policy implementation.

Working in close partnership with the CFO and executive leadership, the HR Manager ensures that HR practices align with regulatory requirements, operational goals, and organizational culture while supporting a workforce committed to delivering high‑quality, patient‑centered care.

Human Resources Operations

Manage daily HR operations, ensuring efficient and compliant service delivery across all HR functions

Maintain and continuously improve HR processes, workflows, and documentation

Serve as the primary HR contact for employees and managers on HR‑related matters

Recruitment & Talent Acquisition

Oversee full‑cycle recruitment efforts, including workforce planning, job postings, candidate sourcing, interviewing, and onboarding

Partner with department leaders to understand staffing needs and develop recruitment strategies

Ensure compliance with FQHC staffing requirements and credentialing standards (as applicable)

Employee Relations

Provide guidance and support to managers and staff on employee relations matters

Investigate employee complaints, grievances, and workplace issues in a timely and confidential manner

Compliance & Regulatory Management

Ensure compliance with federal, state, and local labor laws, including:

Maintain accurate HR records, personnel files, and reporting documentation

Support audits, including HRSA Operational Site Visits (OSVs), and other regulatory reviews

Performance Management

Manage and administer the organization’s performance management system

Support managers in performance evaluations, disciplinary actions, and employee development planning

Administer employee benefits programs including health, dental, vision, retirement, and leave programs

Support compensation practices including salary benchmarking and pay equity

Policy Development & Implementation

Develop, update, and enforce HR policies and procedures in alignment with organizational and regulatory requirements

Provide training and communication on policy changes

Training & Development

Coordinate employee training initiatives including compliance training (e.g., Support leadership development and workforce engagement programs

Track and maintain training records as required for compliance

HR Systems & Data Management

Manage HRIS and ensure data integrity and reporting accuracy

Generate HR metrics and reports (turnover, vacancies, retention, etc.) Use data insights to support decision‑making and workforce planning

Collaboration & Leadership Support

Provide HR guidance to department managers to strengthen leadership capabilities

May supervise HR staff (e.g., HR Generalist, Recruiter, or HR Coordinator) depending on organizational structure

Bachelor’s degree in Human Resources, Business Administration, or related field required

Minimum of 5–7 years of progressive HR experience

Experience in an FQHC or community health center highly preferred

Experience with HR compliance, audits, and employee relations required

Strong knowledge of employment laws and HR best practices

Ability to handle confidential information with discretion

Proficiency in HRIS systems and Microsoft Office Suite

Ability to prioritize and manage multiple tasks in a fast‑paced environment

Primarily office‑based with occasional travel to clinic sites

Ability to sit, stand, and use standard office equipment for extended periods

Compliance & Risk Management

Cultural Competency & Inclusion

Commitment to serving underserved and vulnerable populations

All employees are expected to support the mission, values, and goals of the organization and contribute to a culture of collaboration, compliance, and patient‑centered care.