Part Time Community Ambassador

Position Type: Part Time. Salary Range: $22.00 - $22.00 Hourly. Job Shift: Any. Candiate will perform tasks and services to support effective and efficient operations of the San Diego Rescue Mission.

Key Job Responsibilities To provide supervision and leadership for all CLAs on duty in the facility and promote client safety, while fostering a trauma‑informed environment.

Oversee workflow and support evening/overnight shifts in satisfactory completion of tasks and expectations of the role.

Demonstrate a measurable understanding and implementation of trauma‑informed practices and various de‑escalation techniques while interacting with clients in the delivery of services.

Coordinate communication with CLAs on duty, including: on‑call CLA needs, emergency and safety situations, initiate hourly radio checks, and fill any gaps in coverage until on call CLA arrives.

Ensure communication to on‑call supervisor regarding shift coverage changes and/or needs.

Monitor assigned floors (while also providing leadership support for all CLAs), including but not limited to: bag checks, room checks & inspections, laundry, cleanliness, hourly radio check‑ins, meals, health appraisals, and mediations.

Serve as point of contact for EMS services called to the building.

Intentionally connects with clients to provide relational support and spiritual engagement remaining sensitive to the variance of faith‑related elements in each program.

Collaborate, oversee and/or facilitate evening activities.

Support clients in maintaining program‑specific compliance including: attendance to various program requirements, drug & alcohol screening, smoke breaks, med calls, curfew, PRN and to‑go meds, and encouraging appropriate personal hygiene.

Ensure residents are treated with respect, dignity and compassion.

Administrative Support To provide administrative support and other documentation as needed.

Maintain minimum established standard of shift notes, reports, and other necessary documentation as trained and required.

Assist in onboarding and training of new CLA’s.

Provide basic administrative support including but not limited to: answering phones, faxing, scanning, emailing, mail processing, ordering supplies, donation room.

Coordinate various program elements such as: accommodations, accountability plans, student passes, etc.

Intentionally participate in spiritual disciplines and practices that continue to grow and expand your relationship with Christ.

Participate in regularly scheduled monthly staff meetings, required in‑service, and other trainings (CPR FA/AED and Mental Health FA).

Willingly engage to resolve conflicts with co‑workers, clients, and community partners as necessary.

The Mission assumes that the candidate will serve as an advocate for the Mission, will support and defend our Mission Statement, Statement of Faith, and Mission Values, and has a genuine desire to serve the Lord in the ministry of “rescue.”

Minimum AA Social Services, Psychology, Human Development, Ministry or related field from an accredited institution (or commensurate experience, equating to 2 years). Bachelor’s degree preferred.

Minimum 2 years full‑time work experience with individuals experiencing homelessness, various addiction challenges, mental illness and/or dual diagnosis is preferred.