Healthcare Clinic Liaison

Job Title: Clinical Patient Liaison - Ortho
Description Employment Status:Full timeShift:Day (United States of America)Facility:2331 Franklin Rd - Roanoke CP01 Carilion Medical Center.
Requisition Number:R161390 Clinical Patient Liaison - Ortho (Open)
How You'll Help Transform Healthcare:The Clinical Patient Liaison facilitates a positive experience for patients and families by serving as a liaison with staff to foster open communication and a positive relationship between patients and their families. Emphasizes and promotes a professional atmosphere on unit along with excellence in patient care. Performs additional functions related to operations to meet specific needs of the department. Serves as a resource person for patient, utilizing effective communication, courtesy, confidentiality and professionalism in all interactions. As part of the health care team, performs basic clerical and technical clinical services relating to the care, cleanliness, safety and comfort for patients of all ages. Provides quality service through a team oriented, collaborative approach to patient care.
The Clinical Patient Liaison

Supports unit scheduling, supply management, and equipment processing.
Maintains cleanliness and regulatory compliance in patient and staff areas.
Welcomes and assists patients and visitors, supports registration.
Answer phones and provide general administrative support.
Participates in audits, chart reviews, and performance improvement activities.
What We Require: Education: High School diploma or equivalent education required.
Experience: 2 years customer services industry experience with demonstrated excellent interpersonal skills.
Other Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, teamwork and interpersonal skills. 15.00 - $21.07 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at View phone number on click.appcast.io, 8:00 a.m. Monday through Friday.
Benefits, Pay and Well-beingat Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Access to our health and wellness app, Personify Health
Continued education and training