Warehouse Responsible and Delivery

We’re not in the shipping business; Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 300+ locations worldwide
• Fortune 500
• At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. Expected to ensure that the Cartage, Warehouse and Transcon Inbound is running smoothly while adhering to the rules and regulations set forth by Expeditors, with safety being the priority.

Major Duties and Responsibilities Warehouse:
Safety is the FIRST duty and responsibility for everyone that works in an Expeditors warehouse. As the shift lead, you will collaborate closely with agents and 3rd party to ensure smooth daily and weekly operations. Maintain the level of appearance of the warehouse expected by the Expeditors culture
Arrange for the transfer of cargo using radio, telephone and computer communication
Preform or oversee all aspects of warehouse staffing, includes permanent and contingent staff
Lead team in warehouse excellence
Ensure coverage of operations with staff who have the appropriate certifications
Direct employee versatility (cross training)
When instructed, responsible for conducting cycle counts, physical inventories and the overall accuracy of the inventory stored within the facility.
Oversee all receiving, shipping, container positioning, and inventory activities following operational standards (OPS) and KPI expectations
Improve safety, quality, delivery and cost through continuous improvement methods
Maintain compliance to all facility certification requirements and government policies
Participate in quoting, transitioning, and onboarding new customers
Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions
Operate forklifts and other warehouse equipment in the process of moving products safely.
Pickup & Delivery & Team Operations (Cartage)
Supports pickup & delivery operations within the district.
Serves as the liaison between product, warehouse, and cartage providers.
Daily focus on meeting established KPI for the district cartage program including (95%+ on time pick up & delivery) and the program’s
Assist in developing new strategies for maintaining or improving quality-of-service, growing the cartage program, and ensuring internal and external success.
Manages process for documenting and communicating accessorial charges. Coordinates daily activities with warehouse team.
Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions.
Perform supervisor duties required for leading a team such as check-ins, reviews, administrative tasks.
Be a coach, mentor, positive influence, and welcoming resource to help develop the cartage team.
Dedicated Fleet Operations (Cartage)
Works with service providers to ensure efficient usage of equipment and drivers.
Responsible for proper coding and reporting of delays and exceptions.
Review financial data as requested.
Root cause analysis on service failures and develop corrective action as necessary.
Preserve data through timely and accurate system updates and provide operational reports to customers
Manage status reports, monitors and databases per roll specific expectations
Manage all aspects of the department finances accurately and timely billing
Manage and develop relationships with external entities through problem resolution, rate negotiations, strategic planning, evaluations and SPA management
Serve as the first level of escalation between Expeditors and its customers, vendors, and other groups within Expeditors
Provide warehouse staff with necessary documents and information needed to receive and ship the orders as efficiently as possible to ensure customer expectations are met
Building and maintaining strong relationships with vendors (airlines, trucking companies, and others)
Working to be our vendors lowest cost customer promoting market solutions
Evaluating vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed
Proactively work to maintain accounts payment within 30 days
Manage accounts payable to vendors (airlines, truckers etc.) Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
Participate to retention calls and complete customer reviews and with your regular customers to document in the CRS
Allocate workloads within team to ensure smooth operations during peak activity or staff absence
Ensure team meets company standards of 52 hours training per year per employee
Ensure that the new hires complete company’s mandatory training within the first 6 months
Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
e.g. using edoc and edoc treeview, export database, and other system generated reports to manage by exception)
Be involved and suggest system/process improvements
Good computer skills (Excel, Word)
~ Intimate understanding of Export Compliance

Eligible for bonus
Holidays (10)

• Flexible Days (2)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.