Head of Operations Management (m/w/d)

Supervisor, Freight Operations
Burnsville, MN, US, 55337
What You Need To Succeed As A Freight Operations Supervisor At XPO
Minimum qualifications:

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekends

• Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication, and administrative skills

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 9 days of PTO over your first year
• Earn up to 6 days of paid sick leave per year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

Lead and supervise all aspects of freight operations
Develop and implement strategic work procedures to meet the evolving demands of the department
Evaluate, manage, assign and supervise workloads and tasks
Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
Ensure customer freight is processed, handled, loaded and delivered timely and damage free
Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and termination
Develop and present action plans to improve load average and model compliance
Participate in internal safety and engagement committees
Train employees on safety rules and processes
Monitor and maintain organization within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Freight Operations Supervisors Are Required To:

Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Walk and stand for extended periods on a loading dock that is not climate controlled
Work outside in inclement weather
Annual Salary Range: $62,162 to $77,703. Actual compensation may vary due to factors such as experience and skill set.
In addition to base salary, employees may be eligible for a sign-on bonus, annual and long-term incentive awards, and an equity buyout award. This is an incentive-based position, which may include bonuses, incentive or commission plans.
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.