Head of Operations & Business Management

Operations SupervisorFounded and family-owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads' capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state-of-the-art resources and a 100+ year legacy of leadership. As a member of the Rhoads team, you'll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.The Operations Supervisor is responsible for overseeing daily operations within the manufacturing or industrial facility, ensuring that production goals are met efficiently, safely, and within quality standards. This role involves managing a team of workers, coordinating activities across departments, and implementing process improvements to optimize productivity and operational effectiveness. The Operations Supervisor plays a key role in maintaining a safe work environment, adhering to company policies, and driving continuous improvement initiatives. This is a non-union role. The Operations Supervisor role requires flexibility in working hours including nights, weekends, and overtime as business needs dictate.What You Will Be DoingMonitor daily operations to ensure that processes are executed efficiently and in compliance with company policies and industry regulations.Implement and enforce safety protocols and procedures to maintain a safe working environment.Oversee parts and component management to streamline and support Operations and Production activitiesEnsure that products or services meet quality standards and specifications.Address and resolve quality issues or defects promptly.Conduct regular inspections and audits to ensure compliance with quality control standards.Supervise and lead a team of employees, including scheduling, training, and performance management.Conduct regular performance reviews and provide feedback to staff to ensure productivity and adherence to company standards.Resolve employee conflicts and address any issues related to job performance.Identify areas for improvement within operations and recommend changes to enhance efficiency and effectiveness.Analyze operational data to assess performance and identify trends or issues.Implement best practices and standard operating procedures (SOPs) to streamline operations.Prepare and submit regular reports on operational performance, including production metrics, safety incidents, and staffing levels.Maintain accurate records and documentation related to operations, inventory, and personnel.Address customer complaints or concerns related to operational issues and work to resolve them in a timely manner.Ensure that customer satisfaction is maintained through effective service delivery.Ensure compliance with all relevant laws, regulations, and industry standards.Conduct safety training sessions and ensure that all staff adhere to safety protocols and procedures.Your BackgroundHigh School/GED preferred. Education and/or training (i.e. Technical School, Apprenticeship, degree in any engineering discipline) preferred.1+ years of proven experience in a Group Leader, Foreman, General Foreman, or similar crew leadership role required.Previous supervisory experience in a structural shipyard or construction environment. Experience supervising in Ship fitting, Welding, and/or Fabrication environments highly preferred.Must be willing to work flexible hours, including nights, weekends, and overtime as business needs dictate.Within 90 days, must be able to pass operations supervisor training courses and skills tests.Must possess strong PC skills including proficiency with Microsoft Office Suite.Relevant certifications (i.e. Lean Manufacturing, Six Sigma, OSHA 10/30) are a plus.Proven track record of managing teams and executing operational processes.Experience with production planning, quality control, and safety management.Strong leadership and management abilities.Excellent problem-solving and decision-making skills.Solid understanding of quality control standards and safety regulations.Ability to analyze data and generate actionable insights.Proficiency in blueprint and drawing interpretation.Good organizational, presentation and communication skills.Ability to interact with various levels of customers and subcontractors.Ability to work independently as well as to function effectively and collaboratively in a team environment.Excellent time management and organizational skills; detail oriented and efficient.Ability to handle multiple tasks and responsibilities in a rapidly growing organization; experience managing personnel.Ability to communicate requirements in an industrial environment, and to give effective direction by using written and/or verbal skills where appropriate.The Work Environment at RhoadsThe performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobileWill require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders, ship stairways, and confined spaces.What Rhoads Can Offer YouCompetitive health insurance packages401k matchingPTOPaid holidays and annual leaveOur LocationWe are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed "the coolest shipyard in America."