Head of Facility Management

From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!
The worlds biggest companies trust T5 with their data center operations.
With over 400 engineers, technicians and professional staff, we're proud to foster an inclusive culture of excellence and progression thats dedicated to serving our customers.
Commitment to Diversity & Military Veterans
100% Data Center Focused
The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.
Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5s customers while minimizing risk
Manage power and cooling capacity and monitor environmental conditions within the Data Halls
Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
On-call 24x7 to respond to all data center emergencies
Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
Oversee the development and accuracy of site-level operating procedures and other documentation
Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
Determine actionable items to address Quality Control review results
Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials
Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
Assist and plan with clients on facilities issues
Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
Responsible for working with the VP FM to identify, document, and implement new policies and procedures as needed
Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
Manage site safety and environmental compliance
Approve all facility invoices
audit and process employee time and payroll
Ensure that T5 training expectations are met and audit the process monthly
Identify, vet, and approve all sub-contractors who will perform work on-site
Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled
Coordinate and guide site-tours for current and future customers and industry groups as needed
Manage onsite special projects as assigned
Bachelors Degree (B.A. from an accredited college or university in a major relevant field of study or equivalent 5-7+ years experience in mission critical environments
Minimum 5 years direct management of non-exempt shift based employees, required
Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred
Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers
Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
Able to prioritize work based on business and customer demands
Able to participate and engage in C-level discussions and conversations pertinent to facility operations
Able to lead and contribute to customer-requested business reviews and audits
Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.