Hotel Head Of Housekeeping

The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow.

Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.
Job Summary:
We are looking for an experienced Housekeeping Inspector to inspect and evaluate the quality of hotel properties and services according to established standards. The successful candidate will have excellent attention to detail, strong organizational skills, and the ability to effectively communicate.
Responsibilities:

Inspect hotel properties and services to ensure compliance with established standards
Document findings and provide feedback to hotel leadership and staff
Identify and report any health and safety risks or violations
Monitor hotel operations and make recommendations for improvement
Provide training and guidance to hotel staff on quality assurance
Maintain up-to-date knowledge of industry standards and best practices
Develop and implement quality assurance protocols
Analyze feedback from customer surveys and adjust quality assurance protocols accordingly
Act as a liaison between hotel leadership, staff, and guests when necessary
Complete other duties as assigned
Requirements:
High school diploma or equivalent
Previous experience in related field
Knowledge of cleaning products, techniques, and safety protocols
Excellent organizational and communication skills
Ability to work with minimal supervision
Ability to lift heavy objects, bend, and stand for extended periods of time
Excellent attention to detail and organizational skills
Benefits:

• 401k, after a measurement period
• Paid time off
• Health, life, vision, and dental insurance