Systems Engineering Tech I

Systems Engineer
Paradigm HSE is seeking a highly motivated and hands-on Systems Engineer to join our Information Technology team. This role is responsible for administering and supporting our Microsoft 365 environment, leading acquisition-related system integrations, and strengthening our overall infrastructure. The ideal candidate is a self-starter who can independently manage systems-level projects while providing technical leadership and escalation support for complex IT issues.
This position will play a critical role in expanding our technical capabilities, improving infrastructure, and supporting the successful integration of newly acquired companies into our IT environment.
Essential Duties and Responsibilities

Administer, maintain, and support Microsoft 365 technologies, including Entra ID (Azure AD), Intune, Exchange Online, Teams, and SharePoint.
Lead and support Microsoft 365 tenant migrations, consolidations, and acquisition integration activities.
Implement and maintain identity management, access controls, security policies, and compliance solutions.
Support Windows servers, networking infrastructure, backup solutions, endpoint management, and core enterprise systems.
Serve as an escalation point for complex technical issues while mentoring and assisting the IT support team.
Plan, coordinate, and execute infrastructure upgrades, system implementations, and cloud initiatives.
Develop and maintain technical documentation, system standards, procedures, and repeatable operational processes.
Create and maintain automation solutions to improve operational efficiency.
Coordinate technical projects with vendors, consultants, and managed service providers.
Monitor system performance, availability, and security while proactively identifying opportunities for improvement.
Participate in disaster recovery planning, business continuity efforts, and cybersecurity initiatives.
Perform other duties as assigned.
Qualifications
Required

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience.
• 5+ years of systems administration or systems engineering experience.
• Hands-on experience administering Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and Intune.
• Experience leading Microsoft 365 tenant migrations, consolidations, or cloud integration projects.
• Strong understanding of identity management, authentication, security, and Microsoft cloud technologies.
• Experience supporting Windows Server environments, networking, backups, virtualization, and enterprise infrastructure.
• Excellent troubleshooting, organizational, and documentation skills.
• Ability to independently prioritize and execute multiple technical projects.
• Strong verbal and written communication skills with the ability to collaborate across technical and non-technical teams.

Experience working for a Managed Service Provider (MSP) or in a professional services environment.
Microsoft certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Administrator Expert, or similar.
Experience with PowerShell scripting and automation.
Familiarity with cybersecurity best practices, compliance frameworks, and endpoint security solutions.
Experience supporting mergers, acquisitions, or large-scale IT integration projects.
Knowledge, Skills, and Abilities

Strong analytical and problem-solving skills.
Ability to manage multiple priorities with minimal supervision.
Exceptional customer service and communication skills.
Strong project planning and organizational abilities.
Ability to document technical processes clearly and accurately.
Collaborative mindset with a willingness to support team members while taking ownership of systems-level initiatives.
Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.
Occasional lifting of IT equipment up to 25 pounds.
Ability to travel periodically to company locations to support infrastructure projects and acquisition integrations, as needed.
Why Join Paradigm HSE?
At Paradigm HSE, technology plays a vital role in supporting our rapidly growing organization. This position offers the opportunity to lead impactful infrastructure initiatives, participate in acquisition integrations, and help shape the future of our IT environment while working alongside a collaborative and innovative team.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.