Full Time Head of Housekeeping

Job Category Housekeeping, Laundry, Leadership

Employee Type Full Time

Required Degree High school

Manage Others Yes

Housekeeping Supervisors at Waltonwood are self-motivated, customer service oriented supervisors. They oversee the housekeeping staff and the cleanliness and safety of the community. Reporting to the Environmental Service Manager, the Housekeeping Supervisor is responsible for cleanliness in all aspects of the community. By maintaining a sanitary environment in the apartments and common areas for the safety of our residents, our Housekeeping Supervisors provide a pleasant experience for all visitors to the community. Housekeeping Supervisors take pride in providing a beautiful, clean, and safe community for residents and guests.

Our Environmental Service Department is comprised of highly skilled associates that maintain utilities, grounds, and buildings for the Waltonwood communities. Our mission is to provide quality service in an efficient and professional manner to ensure a safe, attractive, comfortable, and clean environment. We focus on providing high resident satisfaction and beautiful, well-maintained communities.

Schedule the housekeeping staff and apartment cleanings appropriately. Keep up to date with resident move-ins, guest stays, and open rooms by staying in communication with Maintenance and Leasing.

Proactively work with vendors to ensure supplies are always properly stocked. Clean the bathrooms, kitchens, windows and blinds of apartments and common areas. Vacuum, dust, mop floors and polish furniture. Make beds according to residents’ preference.

Survey and clean high touch areas regularly, sanitizing rooms, spa, and surfaces. Build a rapport with residents, and respond to their needs.

Submit work orders to the Environmental Service Manager as necessary.

Adhere to safety regulations regarding safe chemical handling, as well as other cleaning procedures to prevent cross-contamination.

Assist with all other duties as assigned by the Environmental Service Manager.

At Waltonwood, we are all a part of a team who are here to serve the residents living in our communities. Our residents count on us every hour of every day. defined as being on time and present to all scheduled shifts, for the entire shift. Our associates need to value the importance of timeliness, punctuality, and dependability, and how the lack of these critical elements affects others in the workplace and the overall community operations. We expect all associates to be willing to lend a helping hand to co-workers, direct reports, and supervisors, whether it is one of their typical job responsibilities or not. This includes welcoming new associates and residents into the community, and making them feel at home. Associates need to keep the best interests of the residents and other associates in mind, and be an active participant in accomplishing team, community, and company goals.

Integrity and Trust – Does what they say they will do, does not take the easy road, and does not misrepresent themselves for personal gain. Typically this comes from a personal experience or prior work experience in a senior citizen setting.

Previous experience cleaning in an assisted living or senior community.

Managing staff effectively and communicating clearly.

Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.