Head of management hr

Human Resources Director
Catholic Charities of the Diocese of Fall River, MA is seeking a skilled, dynamic, and experienced Human Resources Director to develop and lead our Human Resources Department. Catholic Charities is the human services arm of the Diocese, providing diverse community programs throughout Bristol and Barnstable counties including homeless shelters, immigration services, food pantries, meal centers, and permanent supportive housing.
Anchored in faith, our mission is to embrace the dignity of every individual by fostering empowerment, resilience, opportunity, and hope. The HR Director will embody this mission to support our 130 employees who compassionately care for our service recipients. As a vital member of the Senior Management team, you will immediately infuse the agency with vision and direction, transforming the HR department into the hub of agency resources and culture.
Talent Acquisition & Onboarding: Work closely with program managers to understand specific program needs, ensure adequate staffing with qualified talent, and develop a streamlined, thorough onboarding process.
Employee Relations & Culture: Function as a strategic advisor to program management; foster a positive work environment through engagement initiatives, surveys, and open communication.
Training & Staff Development: Conflict Resolution & Coaching: Handle employee grievances, disputes, and disciplinary matters while coaching and empowering program managers in these areas.
Performance Management: Implement and oversee agency-wide performance evaluation processes, providing guidance to supervisors and employees to elevate performance.
Policy & Compliance: Create, update, and maintain HR policies, job descriptions, employee handbooks, and procedure manuals while ensuring strict adherence to local, state (MA), and federal labor laws and safety regulations.
Departmental Leadership: Directly supervise the Human Resources Manager and agency receptionists.
Site Visits & Support: Maintain an active presence across agency sites with occasional local travel to support overall operational needs.
Bachelor's degree in Human Resources or a related field required; Experience: Minimum of 10 years of progressive human resources management experience, including high-level leadership roles (nonprofit or social services experience preferred).
Legal & Regulatory Knowledge: Deep knowledge of Massachusetts state labor laws, federal employment regulations, and HR best practices.
Core Competencies: Exceptional written and verbal communication, strong time management, analytical problem-solving, attention to detail, and a commitment to servant leadership.
Technical Skills: High proficiency with Microsoft Office Suite and HR systems.
Personal Attributes: Unwavering honesty, integrity, professionalism, and the absolute ability to handle sensitive and confidential information with discretion.
At Catholic Charities, you'll play a key role in empowering staff who serve vulnerable individuals and families throughout the community. A workplace grounded in compassion, dignity, and service