Host - Part & Full Time Shifts

Host / Hostess

The host / hostess is responsible for supporting and contributing to an exceptional guest experience from the point of first engagement by providing a clean and comfortable atmosphere. Those who are selected to serve in this position accomplish this by helping to maintain a clean dining experience for guests, being aware of guest needs, observing when guest expectations may have not been met, and doing what is necessary to provide a remarkable experience for our guests.

Our benefits include:

• A fun work environment where you have the opportunity to positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced operator and restaurant leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Free break meals (up to $12.00)
• 50% off meals at our location

Host / Hostess responsibilities:

Maintain a clean dining experience for the guests to include (but not limited to): cleaning the tables, sweeping & mopping the floors in the dining room, emptying trash compactors, cleaning restrooms

Ensure guests are promptly greeted upon entering the restaurant

Ensure use of brand standard practices when interacting with guests

Anticipate guests' needs such as assisting with children, refreshing beverages, and assisting guests with all condiments and other items needed for their meal

During high volume times, provide guidance and instruction to guests to ensure they understand our queuing and ordering process including introducing the table delivery service

Provide regular feedback to team leaders and managers as needed on dining room conditions and customer concerns

Confirm order accuracy and deliver meals to guests when possible and have ketchup, straws, and napkins readily available when the food is delivered

Perform a table touch with each guest to ensure they have everything needed and provide an offer to refresh beverages

Check with each table as they finish their meal and offer to refresh beverages and remove any waste from the table

When possible, assist dining room team members with cleaning the tables and floors around the tables when guests leave the restaurant

Always represent the values of Chick-fil-A and the operator, and thank guests for choosing to dine with us before they depart

Qualifications and requirements:

Must be 18+ years old

Smile

Create and maintain eye contact

Speak enthusiastically

Make emotional connections with guests

Be a friendly, encouraging team player

Strong commitment to superior customer service

Reliable transportation

Ability to work in a fast-paced environment

Willing and able to work in a physically demanding role (including able to lift up to 50 lbs and working on feet for several hours)

Position details:

Pay: Starting at $18 / hr

Seasonal (must be available to work until the end of August)

Full-time OR Part-time

Shift availability: 8 or 9am to 3pm