Head of Sales - Hospitality

Wilsonville, OR | Mercedes-Benz | Award-winning flagship store | Hospitality | Mercedes-Benz Best of the Best | Veterans encouraged to apply | $100,000 - $175,000+ annually

Swickard Auto Group is a hospitality company that happens to sell and service cars. Mercedes-Benz of Wilsonville is Swickard's flagship store and a routine recipient of the Mercedes-Benz Best of the Best award -- one of the most prestigious recognitions in the brand's dealer network. This is a store that has earned its reputation and defends it every year. The Sales Manager who joins this team steps into that standard and is expected to uphold it on the floor every day.

Coach and develop a high-performing sales team daily -- running structured one-on-ones, floor observations, and deal debriefs that sharpen skills and drive consistent production

• Desk deals with precision and integrity -- structuring transactions that work for the guest and the business, under the direction of the GSM
• Manage the sales floor with urgency and presence -- ensuring every guest interaction reflects the Mercedes-Benz brand standard and Swickard's hospitality-first culture
• Monitor individual and team performance against key metrics -- units, gross per vehicle, closing ratio, lead response time, and CRM compliance
• Support inventory management in coordination with the GSM -- monitoring lot activity, turn, and aging to maximize opportunity
• Assist in recruiting and onboarding new sales consultants -- contributing to a team culture of accountability, growth, and hospitality
• Resolve escalated guest concerns with composure and professionalism -- protecting the guest relationship and the store's reputation

3+ years of automotive sales management experience in a franchised dealership -- Mercedes-Benz or luxury brand experience strongly preferred

• Proven track record of developing sales consultants and driving consistent team performance at a high-volume store
• Confident at the desk -- able to work deals quickly, accurately, and with the guest-first approach the Mercedes-Benz brand demands
• Strong CRM discipline and the ability to build a culture of follow-up, process compliance, and accountability on the floor
• Clear, direct communicator who earns the trust of the sales team and the respect of the guest
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Paid Mercedes-Benz manufacturer and leadership training
• Clear career path -- strong Sales Managers at Swickard grow into GSM and GM roles across a 40+ rooftop organization
• The opportunity to lead on the floor of one of the most recognized Mercedes-Benz stores in the country

A routine Best of the Best recipient -- the brand's highest dealer recognition, earned through sustained excellence across every guest touchpoint

• Swickard's flagship Mercedes-Benz store -- high volume, strong infrastructure, and a loyal Portland metro guest base that returns because the experience earns it
• A sales culture already built on process, accountability, and hospitality -- you're not starting from scratch, you're raising the bar
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are the foundation of how we hire, lead, and serve every guest

Mercedes-Benz of Wilsonville gives a talented Sales Manager the culture, the volume, and the brand to perform at their best -- and a clear path to the next level inside one of the fastest-growing dealer groups in the country. This isn't a stepping stone. If you're a proven sales leader ready to compete at the highest level of the Mercedes-Benz brand -- we'd like to meet you.