Senior Writer (Full-time)

Senior Customs Entry Writer

Administrative | Type: Regular Full-Time

The Senior Entry Writer position works within the CHB team overseeing the correct and timely creation and transmission of CBP entries of key accounts. Entry Writers will be required to handle complex, non‑routine CHB/CBP transactions and will be assigned to handle key accounts.

Follow SOPS for each customer on the correct method and data required for preparing an entry.

Receive and review documentation, input and transmit data for CBP release of shipments.

Provide guidance to Entry Writers in routine and non‑routine CHB/CBP transactions and work with other YLA offices with shared responsibilities and identify customer requirements.

Interface with customers on CBP, PGA, delivery, and irregularities.

Under the guidance of the licensed broker or customer classify products according to the HTSUSA.

Report all issues to customers and management affecting timely clearance and delivery in a timely manner.

Assist in resolving major customer complaints and shipping problems (i.e., delayed, missing, or damaged freight; Review and update customer profiles as directed.

Track and trace shipments and coordinate with steamship lines, freight forwarders and CFS on the availability of imported shipments.

Arrange with trucking companies the pick‑up and delivery of freight.

Recommend solutions to simplify and expedite cargo flow Billing.

Handle accounting processes as they apply to CHB, including the issuance of invoices to customer or overseas offices as well as the processing of payment requisitions.

May assist in new customer onboard set up and process.

Identify and notify management of operations that may not comply with CFR 19 requirements.

High School Diploma or GED required.

4+ years of experience as an entry writer or in customs brokerage operation.

Primarily working in an office environment, spending extended periods seated at a desk and regularly using computer equipment.

Occasionally lifts and carries office supplies, files, or equipment, typically weighing up to 20 pounds.

Ability to interact professionally and effectively with internal and external customers in person and over the phone and email.

Ability to utilize Microsoft Office Suite programs and other programs to produce status reports and other documents.

Medical, Dental, and Vision beginning the 1st of the month following start date.

Eligible for bonus plan.

7 Paid Holidays.

Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.