Technical/Network Support

Network Administrator - Berrien Springs (Full-Time)
Hybrid work eligible. May be required to work in the Operations Center in Berrien Springs, MI as needed.

Accountable for the maintenance, design, and health of Honor's network in collaboration with the infrastructure team, including firewall and SD‑WAN platforms that support secure and reliable connectivity across the organization.

Ensure that Honor's network is operating at its best; Serve as an escalation point for advanced network troubleshooting for the IT support team, including firewalls, WAN connectivity, and SD‑WAN routing or policy behavior.

Innovate and develop forward‑thinking solutions and collaborate with management on planning and implementation.

Create and maintain comprehensive network documentation to guarantee consistency and lifecycle‑management controls for core network, firewall, and SD‑WAN environments.

Work with the cybersecurity team to review and implement network controls for compliance with industry best practices.

Operate primarily with Cisco and Microsoft products.

Bachelor's degree, Cisco CCNA, CompTIA Network+.

Networking proficiencies: Desired - QoS, virtual networking.

Demonstrated ability to maintain accurate financial records.

Relationship management and performance management skills.

Strong customer service orientation.

Ability to present ideas in business‑friendly, user‑friendly language.

Medical with prescription coverage, Dental, and Vision.

Paid time off and paid holidays (including your birthday).

Paid community volunteer hours.

Well‑being spending account.

Discounts on credit union products and services for team members and families.

J-18808-Ljbffr Honor Credit Union