Home-based Family Counselor

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The Counselor position exists to provide professional counseling consultations, clinically informed input, Christian spiritual guidance, and emotional support to constituents (primarily over the phone) on a wide-range of needs expressed by those contacting the ministry. Additionally, as an “aftercare coach” this position provides phone/online coaching services to couples who have attended a Focus on the Family marriage intensive.

Provides brief counseling consultations and/or crisis intervention for constituents over the phone

Provides credentialed coaching services (i.e., hourly sessions) to married couples over phone/online

Manages and completes a daily queue of callbacks assigned to the counselor

Enters details of the calls on computer charts

Is proficient (agile, intuitive, and quick) with computer systems requiring data entry, note taking, and research for informing & referring callers

Demonstrates a knowledge of and familiarity with Focus on the Family, community, and professional resources

Refers constituents to appropriate professionals or institutions via the Focus Christian Counselors Network ( ) and other approved referral databases

Offers guidance, hope, encouragement, and advice to help with grief, general life challenges, spiritual counsel, marriage, and parenting, provides special support/counsel to ministry leaders and their families, is available to consult with ministry leaders as they care for those to whom they minster

Recommends Focus-approved resources and compatible outside educational materials as needed

Provides a phone presence that is warm, kind, helpful, sensitive, and firm or directive as appropriate

May be interviewed and appear on air from time to time in various Focus resources in any medium

In critical situations, will be available to pray with and give spiritual encouragement to FOF employees at request of Director; or be asked to serve on a critical incidents team for crisis response

With additional training, may be requested to aid in phone “aftercare coaching” with couples who have attended Focus on the Family’s Hope Restored Marriage Intensive counseling program

print, photography, film, music, visual arts, etc.) for distribution in all media and formats (such as television, radio, internet, wireless, DVD, satellite and digital) on a world-wide basis, all of which shall be for the benefit of Focus on the Family

Office environment with high need for computer proficiency and adaptability; able to type and navigate quickly within typical Windows environment

Extended time on phone, at desk, and using keyboard and visual exposure to reading a computer screen while simultaneously conversing

Potential and occasional necessity to work at one’s own home via phone/computer to maintain appointments, if office closes due to inclement conditions (closed door, quiet quarters, and privacy necessary in such events)

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Engages in Christian ministry

Personal Characteristics:

Strong Christian faith expressed in daily behaviors

Warm, kind, helpful, sensitive, and firm or directive phone presence as appropriate

Master’s degree in psychology, counseling, or marriage & family therapy

• A Colorado or other state license * in a mental health field (LMFT, LCSW, Clinical Psychologist, or LPC)
• Understanding of political, social, and religious issues that impact the family
• pastoral) counselors may be considered if the individual is highly experienced and credentialed as a minister or has proven ministry leadership and counseling background. Education and experience would need to contain clinical pastoral care/education, and/or eligibility for mental health licensure in the State of Colorado
• *Certified coaches with credentials meeting the coaching industry’s standards (primarily via the International Coaching Federation) may be considered if other expertise, education, and experience is commensurate with the job description and needs of the department.

Competent in use of PC software

Ability to give spiritual guidance and assist others in resolving problems

Skills amendable to training in radio or media engagement --only as assigned-- is helpful

Application Materials Required: Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. Application Materials Instructions: To apply, please submit the following application materials to this posting. Legal Shield/ID Shield Coverage

• 403B Retirement Plan
• Holidays
• Community Service Days
• Medical Plan

Dental Plan

Life Insurance

Disability Insurance

Flexible Spending Accounts

EAP (Employee Assistance Program)

Tuition Reimbursement

Warehouse Membership Reimbursement

For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits, except for:

Priority will be given to applications submitted by June 01, 2026. Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Pay Type Hourly