VIP Lead Host

About Drip Drip is an AI-native social commerce marketplace for passionate communities, starting with collectibles. We power live streaming, digital packs, and other community-based commerce mechanics — for our own marketplace and for some of the leading brands in the collectibles hobby. We're backed by Base10, Eniac Ventures, Kindred Ventures, and Harlem Capital.

The role A small number of collectors account for a large share of everything that happens on Drip. They're here most nights. Reactivation is not a side project — a meaningful share of your target will come from collectors who used to spend with us and stopped. This is the first hire on a function we're building from scratch, and it's a lead role. You'll co-build the program with our Head of Retention & Whale Acquisition — tiering, cadence, perk structure, playbook — and you'll be the person we build the team around as it scales. Carry a revenue target against a defined book of top collectors, and hit it
Source net-new collectors from outside the platform . Build target lists, work the show circuit and collector communities, run direct outreach, and turn referrals from your book into new relationships
Run systematic win-back on lapsed VIPs — build the target list, work it, and report on what moves
Manage a credit and perk budget with real discretion, and be accountable for what it returns

Know your collectors by name, category, grail list, budget rhythm, and history with us — in the CRM, not in your head
Broker access to inventory: flag chase cards and hold back the right item for the right collector, working with the buying and live teams
Show up where collectors are — live, in Discord, in DMs, and in person at shows

Partner with the Head of Retention & Whale Acquisition to define tiering criteria, contact cadence, perk structure, and what a healthy VIP relationship looks like
Help hire and ramp the hosts who come after you

Measurable revenue movement in your book, a reactivation number we can trust, a working pipeline of net-new collectors, and a hiring plan for the team behind you.

5+ years in a quota-carrying, relationship-driven sales or account role — and at least some of it spent on high-value individual clients rather than companies

• You've sourced high-value clients who weren't handed to you — through cold outreach, events, communities, or referrals — and you can name how you found your last several
• Available nights and weekends. You know sets, chase cards, grading, and comps, or you can learn it fast enough that no one can tell

Experience standing up a VIP, loyalty, or high-value account program rather than joining an established one
Management experience, or a clear readiness for it

Luxury retail clienteling — watches, jewelry, high-end fashion
Auction house, consignment, and private client relationship roles
Membership and private client programs where you owned a book
High-touch hospitality, events, and concierge
Marketplace or creator-platform account management
Consumer platforms where a small number of customers drive most of the revenue
The hobby itself — card shops, the show circuit, or a breaker's community team

Net-new high-value collectors sourced and activated
Coverage and contact quality — are the right people being reached, and do they respond
Compensation $100K–$120K base salary, plus performance-based variable compensation tied to retained, reactivated, and net-new spend within your book. Equity included.

We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other characteristic protected by law.