Head of Recruiting & HR

AMSYS is seeking a hands-on HR Operations Manager to strengthen employee support and standardize HR processes across our growing group of businesses. This person will manage daily HR activities for our U.S. workforce, including onboarding, employee relations, benefits administration, employee records, performance management support, and payroll coordination. They will work closely with Talent, Operations, Finance, and business managers to resolve issues, improve processes, and ensure employee changes are handled accurately and on time. The ideal candidate enjoys being the go-to HR resource for employees and managers, takes ownership of follow-through, and can improve existing processes while keeping daily operations running smoothly.

Serve as the primary contact for day-to-day employee HR questions and manager support.

Coordinate onboarding and offboarding, including documentation, benefits communication, and handoffs with IT, Payroll, and hiring managers.

Partner with Finance and Payroll to reconcile approved changes, benefits deductions, and other HR inputs before payroll deadlines.

Coach managers on expectations, feedback, performance documentation, and consistent application of company policies.

Coordinate performance reviews and track completion and follow-up actions.

Review existing HR practices, identify gaps, and establish clear procedures, responsibilities, and deadlines.

Maintain and improve HRIS workflows, reporting, and employee self-service.

Support internal recruiting through intake coordination, interviews, offers, and onboarding handoffs.

Coordinate with offshore HR and Operations on shared processes and employee transitions.

Prepare reports on headcount, onboarding status, turnover, and outstanding HR actions.

Five or more years of progressive HR experience as an HR Generalist, Senior HR Generalist, or HR Manager.

Direct experience supporting employee relations, onboarding, benefits, performance management, and employee records.

Hands-on experience with ADP Workforce Now, including maintaining data, managing workflows, and producing reports.

Experience implementing an HR platform from scratch — including setup, configuration, and rollout — with ADP Workforce Now experience strongly preferred.

Experience coordinating payroll inputs and resolving discrepancies with Finance or Payroll.

Demonstrated ability to improve a process and maintain it after implementation.

Ability to work full-time from the Houston office.

Familiarity with workflow automation tools and responsible use of AI in HR administration.

Experience coordinating with offshore teams.

nCompany Description Our Client is a fast-growing, franchise-based emergency plumbing, drain cleaning, and water damage restoration company operating 24 hours a day, 365 days a year. With locations across the United States, Our Client is redefining the plumbing industry through honest, upfront pricing, rapid response times, and an unwavering commitment to customer satisfaction. Our Client is not just a plumbing company, it is a team of dedicated professionals who show up when it matters most.

Our Client is a fast-growing, franchise-based emergency plumbing, drain cleaning, and water damage restoration company operating 24 hours a day, 365 days a year. With locations across the United States, Our Client is redefining the plumbing industry through honest, upfront pricing, rapid response times, and an unwavering commitment to customer satisfaction. Our Client is not just a plumbing company, it is a team of dedicated professionals who show up when it matters most.