Head of Programme Management

Dental insurance

• Health insurance
• Job Type: Full-time

Signing Bonus: $3000
K&I HEALTHCARE SERVICES (KIHS) is seeking a Program Director that can help us carry forward the traditions of recovery with unconditional kindness. Working under the supervision of the Medical Director, the Program Director is a visible leader responsible for managing the Substance Abuse Department. This position is responsible for the coordination and implementation of client educational/therapeutic activities; clinical and administrative supervision of SUD staff; review and maintenance of departmental policies and procedures; utilization review and supervision of admission activities to determine appropriate levels of care; development and implementation of program changes designed to meet the needs of the population served.
The Program Director at KIHS is ultimately responsible for the daily administration and supervision of KIHS delivery of SUD clinical services. This includes training and development of SUD clinical staff. The Program Director is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Program Director, in partnership with the CEO & Medical Director, is responsible for managing Key Performance Indicators. This individual provides oversight and authority to ensure compliance with KIHS policies and procedures. The Program Director has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.
In partnership with the CEO & Medical Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, direct client care, clinical outcomes, program census and attendance, and Average Length of Stay.

• In partnership with the CEO & Medical Director is responsible for ensuring SUD staff Key Performance Indicators including counselor direct care hours are being met.
• Along with the CEO & Medical Director is responsible for overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with established ethical guidelines and best practices.
• Is skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment Approaches, and assists in training clinical staff in these approaches.
• Provides supervision with a focus on performance management as well as clinical certification or licensure.
• Will complete weekly clinical supervision documents within 24 hours of supervision and submit to clinical leadership in accordance with company clinical supervision policies.
• Facilitates and documents weekly staff meetings and group supervision, and case consultations as needed.
• Reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to.
• Reviews all admission, discharge and other census data weekly for their program / area of responsibility.
• A temporary full caseload may be required based on program needs.
• Adheres to company operating policies and procedures.
• Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring KIHS is implementing evidenced-based practices.
• Embodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team members.
• Must be willing to provide clinical training for companies that are outside of the assigned program/area of focus.
• Must be willing to perform marketing and outreach in the community, promote services, and develop strategic partnerships with community stakeholders.
• Must have at least three solid years of work experience in substance and behavioral health services;
• Minimum five years of work experience in the capacity of administrative supervision and oversight.
• You must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state where you are employed.
• Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders.
• Minimum of 1 year experience in a supervisory/leadership position within the human services field.
• Must have a minimum of 3 years working within the field of substance use disorder treatment.
• Excellent documentation and computer skills required, including the use of electronic medical records.
• Knowledge of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques.

8 hour shift

• Day shift
• Holidays
• Monday to Friday

Administrative/ Supervision/ Oversight: 5 years (Preferred)

#