Head of Sales Management

Sales BDC Manager
Honda of North Hollywood is under new ownership! Join our team for exciting opportunities and a place where you can advance your automotive career. As a family owned dealership we welcome you to become part of it. Join a positive, creative and challenging workplace that promotes excellence and achievement as we aim to deliver the very best experience possible to our customers. We are the fastest growing dealership in the country and there are many opportunities for you to pursue your career goals.
We are looking to expand our team and are looking for motivated individuals looking to take their automotive career to the next level!
This position will be responsible for ensuring guest retention and profitability by planning, organizing, and controlling the activities of the Internet Sales department and measuring the performance of Internet Sales Staff.
Hires, trains, motivates, counsels, and monitors the performance of all Internet Sales representative
Directs and schedules the activities of all sales representatives, ensuring proper staffing at all times.
Works alongside the management team to forecast goals and objectives for Internet Sales staff gross, and key expenses on a monthly and annual basis.
Sets Internet Sales staff and gross objectives for Sales Department, as directed by the sales management team.
Handles guests concerns that demand management's attention tactfully, promptly, and with genuine concern for the guest's problems.
Communicates with Internet Sales staff to ensure that dealerships policies and procedures are understood and followed.
Guides all Internet Sales staff in setting their objectives on a short and long-range basis.
Monitors the Internet Sales staff response rate on leads.
Assists in development of programs of improvement for those Internet Sales staff who are failing to reach their objectives.
Conducts daily and weekly Internet Sales staff training meetings.
Provides proper product and training resources for Internet Sales staff on a regular and continuous basis.
Ensures all proper follow-up procedures are being used and maintained by the Internet Sales representatives. Host and attend all Internet Sales meetings and trainings
Meeting with the sales management team regarding objectives, planned activities, reviews and analysis
Performs other duties as required, or assigned by management.
Full-Time/Part-Time
Full-Time
Internet Sales Director
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bilingual Spanish preferred
Education - High school diploma or equivalent plus one year experience and/or training in an automotive sales department.
Two years of experience in Internet Sales Management experience.
create and perform corrective actions and performance appraisals
Must be able to work extended hours, evenings, holidays and weekends.
Must demonstrate the ability to read, write and communicate the English language.
Ability to read, write and communicate in Spanish language is a plus and preferred but not required
Knowledge and hands on experience of computer applications including Microsoft Office, Microsoft Excel
DealertrackDMS, Auto Alert experience preferred
Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on travel) in an office/industrial environment
Manual dexterity to perform data entry functions
Must be able to communicate effectively orally and in writing
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Paid Time Off and Holidays

• Medical (HMO), Dental (PPO & HMO), Vision
• Furthermore, the job description does not constitute a written or implied contract for employment. Honda of North Hollywood is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status or on the basis of disability.

This position is currently accepting applications.