Head of Operations Management (m/w/d)

Job Title: Operations Supervisor- Ramp

Work Location Type: On-Site

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. We’re looking for a proactive and safety‑focused Operations Supervisor to lead our Ramp Department – a team of drivers and logistics personnel to ensure safe, efficient, and on-time delivery of catering services to our airline partners. in the role you'll be the go-to leader for routing, scheduling, compliance, and team development. The ideal candidate thrives in a fast-paced environment, inspires frontline teams, and drives continuous improvement in safety, productivity, and customer satisfaction.

Medical, Dental, and Vision Benefits

• Employer-paid Life Insurance & AD&D
• Tuition Reimbursement for your continued growth
• Generous Vacation, Sick, and Holiday Pay
• Lead and supervise a team of drivers, assistants, and ramp loaders to ensure timely, accurate, and safe delivery of catering products to aircraft.
• Oversee compliance with all DOT, OSHA, FDA, USDA, and airport authority regulations; Conduct pre-shift briefings and end-of-shift reviews to align teams, communicate updates, and address challenges.
• Monitor labor hours, fleet utilization, and equipment usage to control costs and meet productivity targets.
• Identify opportunities for process improvement and implement solutions to enhance operational performance and reduce delays or waste.
• Partner with cross-functional teams including culinary, warehouse, and customer service to ensure seamless handoffs and service delivery.

Bachelor’s degree or equivalent knowledge

• 3+ years of experience in transportation, logistics, or ground operations, including team leadership experience.
• Ability to manage competing priorities and lead under pressure in a deadline-driven environment.
• Proficient in Microsoft Office and logistics or fleet management systems (e.g., TMS, dispatch software).

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.